Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Bianca Pereira

Portland,IN

Summary

Versatile, results-oriented professional with a proven track record at Walmart, improving customer satisfaction through expert technical support and seamless online shopping experiences. Expert in equipment monitoring and production readiness, with a talent for leadership and operational efficiency. I excelled in roles that required strong verbal communication and active listening, significantly improving service standards and operational workflows.

Overview

2
2
years of professional experience

Work History

Digital Shopper

Walmart
Portland, IN
10.2024 - 02.2025
  • Provided technical support for customers who encountered issues while shopping online.
  • Accompanied clients to appointments and arranged transportation.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.
  • Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
  • Satisfied customers with quick, accurate service under tight deadlines.

Machine Operator

Fisher Meats
Redkey, IN
08.2024 - 09.2024
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Adjusted machine settings according to production requirements.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Monitor the feed and speed of machines during the machining process.
  • Load raw materials into machines according to specified measurements.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Perform periodic maintenance on machines such as cleaning and lubrication.

Sales Associate

Vivis Boutique
Portland, IN
01.2024 - 08.2024
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Processed credit card transactions quickly and securely.
  • Developed promotional strategies to increase sales volume.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Waitress Trainee

Tutti Fruitti
Portland , IN
08.2023 - 08.2024
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Demonstrated proper use of slicers, blenders and other food preparation equipment.
  • Utilized point-of-sale system to process payments from customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Waitress Supervisor

Abbys crazy
Union City, Portland
05.2023 - 07.2024
  • Ensured compliance with all health department regulations related to food handling and storage procedures.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Education

High School Diploma -

Jay County Jr Sr High School
Portland, IN
05-2025

Skills

  • Production preparation
  • Equipment monitoring
  • Machining and production standards
  • Conversion rate optimization
  • Order coordination
  • Customer service
  • Strong leadership
  • Hygiene standards
  • Verbal and written communication
  • Operational efficiency
  • Work area inspection
  • Active listening

Affiliations

  • I take myself as an active person, I have different daily activities that I like to do such as painting and drawing and at the same time I like to keep everything tidy so that my personal and work life can fit.

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Digital Shopper

Walmart
10.2024 - 02.2025

Machine Operator

Fisher Meats
08.2024 - 09.2024

Sales Associate

Vivis Boutique
01.2024 - 08.2024

Waitress Trainee

Tutti Fruitti
08.2023 - 08.2024

Waitress Supervisor

Abbys crazy
05.2023 - 07.2024

High School Diploma -

Jay County Jr Sr High School

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Bianca Pereira