Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bianca Perez

Spring

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Target
Houston
10.2025 - 12.2025
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.

Waitress Trainee

Le Meridien Hotel
Houston
01.2024 - 05.2025
  • Provided exceptional customer service in a high-end dining environment.
  • Maintained cleanliness and organization of dining and service areas.
  • Handled guest inquiries and resolved concerns efficiently and politely.

Catering Driver

Abby's Catering
Houston
10.2023 - 01.2025
  • I had to utilize gps navigation for efficient routing and delivery times.
  • Maintained accurate records of deliveries including invoices, orders, receipts, and payments.

Front Desk Receptionist

The Joint Chiropractic
Houston
04.2021 - 08.2023
  • Managed appointment scheduling and confirmations for optimal patient flow.
  • Greeted and welcomed patients upon arrival at the chiropractic clinic.
  • Operated phone system to handle incoming calls and inquiries efficiently.
  • Maintained patient records in electronic health record systems securely.
  • Ensured cleanliness and organization of the reception area to enhance professionalism.

Starbucks Barista/Cashier

HMSHost
Houston
08.2021 - 07.2023
  • Depending where the manager would want to place us for the day there was something always different.
  • For example some days I'd have to open up the store alone, set up pastry case or set up espresso machines properly.
  • Make drinks, restock, clean, and always satisfy the customer.

Customer Service Representative

Foodtown
Houston
01.2020 - 07.2022
  • This job was a consistently the same routine everyday which I enjoyed a lot.
  • I would have to do a lot of thinking and math.
  • Everyday I had to sale lottery tickets, money gram or money orders.
  • Balance out teals and the store inventory.
  • Make drops and satisfy customers.

Education

12 -

Aldine High School
Houston, TX
04.2021

Skills

  • Barista experience
  • Administrative experience
  • Cash handling
  • Organizational skills
  • Computer skills
  • Cleaning experience
  • Customer service
  • Order processing
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication

Certification

Food Handler Certification

Languages

Spanish
Professional

Timeline

Retail Sales Associate

Target
10.2025 - 12.2025

Waitress Trainee

Le Meridien Hotel
01.2024 - 05.2025

Catering Driver

Abby's Catering
10.2023 - 01.2025

Starbucks Barista/Cashier

HMSHost
08.2021 - 07.2023

Front Desk Receptionist

The Joint Chiropractic
04.2021 - 08.2023

Customer Service Representative

Foodtown
01.2020 - 07.2022

12 -

Aldine High School
Bianca Perez