Bianca Pillot
Hopewell Junction,NY
Summary
Dynamic Nurse Manager skilled in directing clinical operations and enhancing staff development. Led structured training initiatives and compliance audits, ensuring adherence to regulatory standards while improving patient outcomes. Collaborated with healthcare professionals to implement workflows that optimize care delivery and operational effectiveness.
Overview
2
2
Certifications
15
15
years of professional experience
Work History
RN Nurse Manager
The Institute for Family Health
Hyde Park, NY
07.2020 - 07.2025
- Supervised a team of 16 employees, ensuring effective operations and a cohesive work environment to improve patient care delivery
- Conducted comprehensive interviews, hiring processes, and training programs for new staff members, fostering a well-prepared and efficient team
- Developed and implemented structured training model with assigned preceptors and weekly goals, enhancing staff development and readiness
- Provided ongoing professional guidance, supervision, and leadership, including disciplinary actions as necessary, to maintain high standards of performance and conduct
- Collaborated with physicians, FNPs, and specialists to optimize patient care and enhance support for staff development initiatives
- Designed and implemented workflows to improve staff development and enhance patient care delivery, contributing to overall departmental effectiveness
- Implemented changes in protocols and procedures to enhance operational efficiency and compliance.
- Established workflows for COVID-19 vaccine clinic and COVID-19 sick team, managing high patient volumes while ensuring adherence to infection control protocols
Charge Registered Nurse
The Institute for Family Health New Paltz Family Practice
New Paltz, NY
10.2013 - 07.2020
- Educated patients on disease processes and the importance of adhering to follow-up appointments, enhancing patient understanding and compliance
- Collaborated with departments to address patients' conditions and medical needs, enhancing comprehensive care delivery
- Triaged walk-in patients and managed patient calls based on symptoms, prioritizing care effectively to improve patient outcomes
- Administered and documented medications, immunizations, and treatments as prescribed by healthcare providers, ensuring accuracy and compliance
- Demonstrated proficiency in phlebotomy, EKGs, in-office procedures, point-of-care testing, and autoclaving of instruments, supporting efficient clinic operations
- Utilized Epic, Electronic Medical Records (EMR), and NYSDOH Health Commerce System efficiently for patient management and documentation, improving data accuracy
- Trained and mentored new RN, LPN, and MOA staff, enhancing team competency and supporting seamless integration into practice
- Acted as a preceptor for RN nursing students, facilitating their clinical education and integration into the practice environment
- Assisted Nurse Manager in conducting annual competencies for RN, LPN, and MOA staff, ensuring adherence to professional standards
- Supported the Nurse Manager in preparing for JCAHO and Health Department audits, maintaining compliance with regulatory requirements
- Supervised and delegated daily nursing staff assignments to ensure high-quality patient care and operational efficiency
- Monitored nursing personnel compliance with facility policies and procedures, ensuring consistent and effective practice
- Provided staff education during nursing meetings on new policies and procedures, promoting ongoing professional development and adherence to best practices
Registered Nurse
The Clearview School Day Treatment Center
Briarcliff Manor, NY
09.2010 - 10.2013
- Administer and document medications and treatments throughout the program day, ensuring accurate records and patient safety
- Educate students and families on medication management, compliance, and therapeutic outcomes, improving adherence and health outcomes
- Communicated with guardians on student medications, treatments, and medical concerns, fostering collaboration and trust
- Maintain comprehensive health records for staff and students, including physicals, immunization records, laboratory results, and specialty consultations, supporting regulatory compliance
- Prepared and submitted immunization survey reports to health commerce, ensuring timely and accurate compliance with reporting requirements
- Provided instructional support to staff and families on mental health, medication therapy, and infection control, enhancing overall knowledge and safety
- Assist psychiatrists and the treatment team in delivering collaborative care for students and families, supporting holistic treatment plans
- Facilitated communication by triaging phone inquiries from students and families, ensuring timely responses.
Education
Associates in Applied Sciences - Nursing
Cochran School of Nursing
Yonkers, NY06-2009
Skills
- Patient care management
- Nurse management
- Supervision and staff training
- Medication administration
- Infection control training
- Quality assurance
- Workflow optimization
- EPIC charting
- Interdisciplinary collaboration
- Performance evaluation
- Team management
- Time management
- SBAR communication
- Supply chain management
Personal Information
- Title: Nurse Manager - The Institute for Family Health Hyde Park Family Practice
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
RN
Expires: June 2024
State: NY
Timeline
RN Nurse Manager
The Institute for Family Health
07.2020 - 07.2025
Charge Registered Nurse
The Institute for Family Health New Paltz Family Practice
10.2013 - 07.2020
Registered Nurse
The Clearview School Day Treatment Center
09.2010 - 10.2013
Associates in Applied Sciences - Nursing
Cochran School of Nursing