Bianca Porter
Lakeland
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
MGL Engineering
05.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Sending invoices to customers on Quickbooks.
- Executed record filing system to improve document organization and management.
- Entering bills in QuickBooks.
- Filing receiving and purchase orders.
- Take payments over the phone.
Dermatologist Support Specialist
Watson Clinic, LLC
10.2020 - 06.2022
- Checking in patients in high volume setting
- Answers phones in high call volume setting
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Inputting data into patient charts.
- Build in and run eligibility of insurance.
- Assigning daily duties to peers.
- Training new employees.
- Communicating with Doctors about patient care.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted and checked in patients, updating patient information in computer system.
Technician
Ciambrone Vision
01.2019 - 12.2019
- Performed pre-testing on patients for the optometrist.
- Make appointments.
- Adhered to strict infection control measures and verified proper cleaning and sanitation of equipment prior to each use.
- Confirmed appointments, communicated with clients and updated client records.
- Maintained confidentiality of information regarding clients and company.
Distribution Management Specialist
U.S. Marine Corps
07.2015 - 08.2018
- Conducted global logistical movements of cargo and personnel, in 2016 moved 15 million pounds of cargo and 39,525 passengers, moved 8 million pounds of cargo and 23,588 passengers worldwide by air transportation.
- Sent out mission reports on each and every flight using Microsoft Excel.
- Provided personnel support of legal, postal, exchange, security (military police), personnel administration, freight/passenger transportation and bulk fuel support for Marine Corps Air Station
- Maintained updated knowledge through continuing education and advanced training.
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Engaged in problem solving discussions with peers for mission success.
Education
Associates In Science - Criminal Justice
Hillsborough Community College
Tampa, FL05.2023
Skills
- Hard worker
- Multitask
- Communication
- Flexible
- Adaptable
- Problem solving
Timeline
Administrative Assistant
MGL Engineering
05.2023 - Current
Dermatologist Support Specialist
Watson Clinic, LLC
10.2020 - 06.2022
Technician
Ciambrone Vision
01.2019 - 12.2019
Distribution Management Specialist
U.S. Marine Corps
07.2015 - 08.2018
Associates In Science - Criminal Justice
Hillsborough Community College
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