Bianca Rueda
Aberdeen,WA
Summary
Enthusiastic and determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. 13 years of experience caring for beloved fur babies of all sizes and temperments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transporter
Harbor Regional Health Hospital
Aberdeen, WA
08.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Contributed to a safe work environment by consistently following safety guidelines when moving patients and using transfer equipment.
- Utilized effective problem-solving abilities when faced with challenging situations involving complex medical equipment or patient needs during transport tasks.
- Maintained accurate documentation of patient transports, ensuring compliance with hospital policies and procedures.
- Increased hospital efficiency with prompt responses to transport requests from various departments.
- Handled sensitive medical equipment carefully during transport, minimizing the risk of damage or loss.
- Received consistent positive feedback from patients and families for compassionate care during transport.
- Consistently maintained high standards of cleanliness within designated work areas, aiding in overall hospital sanitation efforts.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced patient stress levels through effective communication and active listening skills.
Front Desk Supervisor
Travelodge by Wyndham
Aberdeen, WA
11.2022 - 08.2024
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Skilled at working independently and collaboratively in a team environment.
- Collected room deposits, fees, and payments.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
- Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
- Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
- Assisted in developing promotional strategies to attract new guests and retain existing clientele.
- Aided in inventory management by conducting routine audits of supply levels.
Cashier/Meat Wrapper
Rancho Alegre Meat and Produce
Aberdeen, WA
01.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Stocked, tagged and displayed merchandise as required.
Cashier/Customer Service
Taco Bell
Aberdeen, WA
01.2017 - 01.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
High school diploma -
Aberdeen High School
Aberdeen, WA01.2020
Skills
- POS
- Dog/Cat Handling
- Computer Skills
- HIPAA
- Patience and empathy
- Cash Handling
- Safe Nail Trimming
- Pet Ear Cleaning Techniques
- Communication Skills
- Leadership
- Organizational Skills
- Customer Service
- Food Handling/Preparation
- Hotel Experience
- Hospital Experience
- BLS Certification
Certification
- CPR Certification
- BLS Certification
- Driver's License
Languages
English
Timeline
Transporter
Harbor Regional Health Hospital
08.2024 - Current
Front Desk Supervisor
Travelodge by Wyndham
11.2022 - 08.2024
Cashier/Meat Wrapper
Rancho Alegre Meat and Produce
01.2020 - 01.2022
Cashier/Customer Service
Taco Bell
01.2017 - 01.2018
High school diploma -
Aberdeen High School
Beacon Award
Harbor Regional Health Hospital uses the Beacon Award to recognize individual employees for their excellence. A staff member fills out a slip describing what the awarded staff member did that went above and beyond.
I received this award in February 2025 after being with the hospital for 6 months.