Gabriella Gambino
Howard Beach,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Manager/ receptionist with expert team leadership, planning and organizational skills. As well as telephone/ communication skills.
Overview
10
10
years of professional experience
Work History
Transporter
New York Presbyterian
05.2022 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Provided transportation services for patients in hospital environment using appropriate equipment.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Comforted patients and families by offering support and encouragement.
- Collected laboratory specimens, dropped off at laboratories
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
Receptionist
Joe's Restaurant
08.2019 - 03.2021
- Answered large volume of incoming calls daily to resolve customer issues and schedule reservations.
- Kept reception area clean and neat to give visitors positive first impression.
- Took to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating and menu information.
- Kept track of event finances, initial deposits, due payments and final balances.
Bakery Clerk
Food Emproium
01.2018 - 02.2021
- Trained new bakery staff.
- Ordered boxes and bags.
- Dealt with any customer complaints or inquiries.
- Wrapped, boxed and weighed bakery department goods.
- Took orders in advance for pastries, cake, and bread for events.
- Maintained very clean and healthy environment.
- Made sure all bakery products were edible and not hard or bitter.
- Stacked bread, cake, and pastries in organized matter to enhance product sales.
- Promoted teamwork always.
- Helped coworkers in times of chaos.
- Swept and mopped floors after every ending shift.
- Wiped down all tables with natural disinfectant.
- Managed all phone orders / cake orders
Manager
Patrizias Of Brooklyn
12.2017 - 03.2020
- Evaluated employees strengths and assigned tasks based upon experience and training.
- Ordered boxes and bags.
- Established schedule for employees weekly.
- Promoted teamwork to ensure customer's needs were met.
- Created positive and welcoming environment for staff and for customers.
- Resolved customer complaints or problems.
- Received over 50 orders through phone daily and packed orders.
- Ensured all employees got payed at ending of shift.
Cashier
Keyfood
08.2015 - 11.2017
- Helped customers complete purchases.
- Restocked, arranged and organized merchandise.
- Counted cash in register drawer at beginning and end of shift.
- Answered customer inquiries about store policies and concerns to support positive customer experiences.
- Greeted and welcomed customers always.
- Educated customers on promotions to enhance sales.
- At end of every shift , made sure cash register was fully cleaned.
- Swept and mopped floors.
- Maintained cash drawer of $100 or more per shift
- Managed high frequency phone orders/ customer service
Education
High School Diploma -
Maspeth High School
Elmhurst, NY2018
Skills
- Communication skills
- Leadership
- Money handling
- Staff Management
- Time management
- Hospital environment
- Staff Scheduling
- POS system experience
- Organization
- Bakery equipment knowledge
- Performance improvement
- Menu memorization
- Hospitality service expertise
- Customer satisfaction
- Health department standards
languages
- fluent in Italian
- partially understand spanish
license
I obtain a valid new york state driver's license.
references
Antonio Alaio - (914)-843-6883
Camilla Concordia - (347)-510-9502
Timeline
Transporter
New York Presbyterian
05.2022 - Current
Receptionist
Joe's Restaurant
08.2019 - 03.2021
Bakery Clerk
Food Emproium
01.2018 - 02.2021
Manager
Patrizias Of Brooklyn
12.2017 - 03.2020
Cashier
Keyfood
08.2015 - 11.2017
High School Diploma -
Maspeth High School