Bianca Ruggs
Baltimore,MD
Summary
Allied Health professional with a B.S. in Rehabilitation Services and diverse experience across behavioral health, disability services, medication administration, and therapeutic wellness. Experienced in direct care, safety monitoring, documentation, crisis intervention, and following established procedures and protocols. Recognized for adaptability, attention to detail, strong communication, and the ability to work effectively in structured, fast-paced environments. Seeking opportunities to apply a well-rounded healthcare background, transferable skills, and commitment to improving quality of life while continuing to grow professionally.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Licensed Massage Therapist
Lifebridge Health & Fitness
Baltimore, MD
04.2026 - Current
- Provide therapeutic massage services using multiple modalities, including deep tissue, hot stone, prenatal, and relaxation techniques to support clients' physical well-being, mobility, and overall wellness.
- Assess client needs and adapt treatment approaches based on individual concerns while maintaining professional standards for safety, privacy, and quality of care.
- Prepare, sanitize, and maintain treatment rooms, equipment, linens, and supplies according to established health, safety, and operational procedures.
- Maintain accurate client documentation and service records while managing appointments and collaborating with staff to support efficient daily operations.
Child and Youth Care Practitioner
The Maryland School for the Blind
Baltimore, MD
03.2019 - 08.2022
- Provided residential support and assistance with activities of daily living (ADLs) to students who were deaf-blind or had multiple disabilities while promoting independence and quality of life.
- Oversaw students within a residential dormitory environment, monitoring their well-being and maintaining a structured and safe setting throughout assigned shifts.
- Administered medications as a Certified Medication Technician (CMT), following established medication procedures, safety protocols, and documentation requirements.
- Maintained accurate shift, medication, and incident documentation while communicating student needs, behavioral changes, and safety concerns to appropriate members of the care team.
Mental Health Technician
Sheppard Pratt Hospital
Towson, MD
04.2016 - 02.2019
- Provided direct care and safety monitoring for individuals with mental and behavioral health needs, including milieu supervision, meal assistance, group support, and one-to-one observation.
- Monitored patient behavior and changes in condition, maintained required shift and incident documentation, and communicated relevant observations to members of the clinical care team.
- Assisted with crisis intervention and implemented approved safety and restraint procedures when necessary to protect patients and others during crisis.
- Followed Standard Operating Procedures (SOPs), safety protocols, individualized care requirements, and organizational guidelines while maintaining confidentiality and professional standards.
Education
Bachelor of Science - Rehabilitation Services Allied Health
University of Maryland Eastern Shore
Princess Anne, MD12-2015
Skills
- Patient & Client Care
- Patient Assessments
- Safety Monitoring
- Clinical Documentation
- Standard Operating Procedures (SOPs)
- Medication Administration
- Electronic Health Records
- Interdisciplinary Team Collaboration
- Infection Control & Sanitation
- Therapeutic & Wellness Services
Certification
Board of Massage Therapy Examiners- Licensed Massage Therapist
Accomplishments
University of Maryland Eastern Shore | Dean's List Award
References
References available upon request.
Timeline
Licensed Massage Therapist
Lifebridge Health & Fitness
04.2026 - Current
Child and Youth Care Practitioner
The Maryland School for the Blind
03.2019 - 08.2022
Mental Health Technician
Sheppard Pratt Hospital
04.2016 - 02.2019
Bachelor of Science - Rehabilitation Services Allied Health
University of Maryland Eastern Shore