Bianca Suarez
Fort Worth,TX
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
In-Home Delivery Driver
Walmart
Fort Worth, Texas
04.2025 - Current
- Delivered groceries to customers' homes following designated routes.
- Loaded and unloaded delivery vehicles with care and efficiency.
- Communicated effectively with customers regarding delivery times and special requests.
- Ensured compliance with safety protocols during all delivery operations.
- Utilized handheld devices for tracking deliveries and updating customer information.
- Verified accuracy of orders before delivering them to customers.
- Adhered to all company policies related to driving safely and responsibly on the roadways.
Online Shopping Team Lead
Walmart
North Richland Hills, Texas
11.2024 - 04.2025
- Worked closely with colleagues to ensure timely fulfillment of orders.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed personnel issues including hiring, onboarding, promotions, transfers, disciplinary actions.
- Coordinated scheduling and managed timesheets.
Cashier Team Lead
Walmart
North Richland Hills, TX
06.2023 - 11.2024
- Supervised cashier team to ensure efficient customer service and accurate transactions.
- Trained new cashiers on register operations and customer interaction best practices.
- Collaborated with management to develop scheduling for optimal team coverage.
- Performed daily opening and closing procedures for the register area.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
Cashier
Walmart
North Richland Hills, TX
03.2021 - 07.2023
- Processed customer transactions efficiently and accurately at a leading retail store.
- Handled cash register operations, including cash handling and balancing drawer.
- Assisted customers with inquiries and resolved issues to ensure satisfaction.
- Maintained a clean and organized checkout area for a positive shopping experience.
- Trained new cashiers on register operations and customer service standards.
Education
High School Diploma -
L.D. Bell High School
Hurst, TX05-2021
Skills
- Customer service
- Team leadership
- Time management
- Performance coaching
- Supply chain coordination
- Conflict resolution
- Attention to detail
- Effective communication
Timeline
In-Home Delivery Driver
Walmart
04.2025 - Current
Online Shopping Team Lead
Walmart
11.2024 - 04.2025
Cashier Team Lead
Walmart
06.2023 - 11.2024
Cashier
Walmart
03.2021 - 07.2023
High School Diploma -
L.D. Bell High School