Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Klentz

Columbus

Summary

Dynamic and results-driven professional with a proven track record at Walmart, excelling in customer service and team leadership. Adept at inventory management and problem-solving, I consistently enhanced team productivity and resolved delivery issues, ensuring exceptional service. My enthusiasm for efficient operations drives my commitment to excellence in every task.

Overview

13
13
years of professional experience

Work History

In-Home Delivery Driver

Walmart
Canal Winchester
10.2022 - Current
  • Utilized handheld devices for route navigation and package tracking.
  • Provided excellent customer service by answering questions about products or services delivered.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Loaded and unloaded delivery vehicles with packages efficiently.
  • Verified accuracy of orders before delivering them to customers.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Handled customer inquiries and resolved delivery issues promptly.

Stocking Team Lead

Walmart
Canal Winchester
04.2021 - 10.2022
  • Allocated resources effectively to ensure project completion within deadlines.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Stocker

Walmart
Canal Winchester
03.2020 - 04.2021
  • Sorted returned merchandise for restocking or disposal.
  • Updated product labels to reflect accurate pricing.
  • Faced products on shelves and displays to meet company policies.
  • Removed outdated products from shelves in accordance with company policy.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Replenished items to maintain stock availability.

Data Entry

Traffic Systems Inc.
Gahanna
01.2019 - 03.2020
  • Performed data entry into various databases and spreadsheets.
  • Verified accuracy of data entry into databases.
  • Created spreadsheets and reports using Microsoft Excel.

Manager

Eastland Lanes
Columbus
03.2012 - 01.2020
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Received and stored food and supplies.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Resolved hardware issues including replacing parts as necessary.

Education

Associate of Applied Science - Culinary Arts

Bradford Culinary Institute
Columbus, OH
03-2017

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service
  • Order verification
  • Inventory management
  • Team leadership
  • Problem solving
  • Time management
  • Communication skills
  • Data entry

Timeline

In-Home Delivery Driver

Walmart
10.2022 - Current

Stocking Team Lead

Walmart
04.2021 - 10.2022

Stocker

Walmart
03.2020 - 04.2021

Data Entry

Traffic Systems Inc.
01.2019 - 03.2020

Manager

Eastland Lanes
03.2012 - 01.2020

Associate of Applied Science - Culinary Arts

Bradford Culinary Institute

Bachelor of Science - Business Administration

Southern New Hampshire University

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Brandon Klentz