BIANCA Tarango
Clovis
Summary
Dynamic Hairstylist and Assistant Manager with a proven track record at Dye Trying Salon and Sally Beauty Holdings Inc. Excelled in building strong client relationships and leading teams to exceed sales targets. Skilled in schedule management and staff leadership, achieving significant customer satisfaction and loyalty through innovative marketing and social media promotion.
Overview
10
10
years of professional experience
Work History
Hairstylist
Dye Trying Salon
09.2019 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Assistant Manager
Sally Beauty Holdings Inc.
08.2014 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Education
Associate Of Applied Science - Cosmetology
Clovis Community College
Clovis, NM05.2019
Skills
- Schedule management
- Relationship building and management
- Social media promotion
- Appointment coordination
- Sales expertise
- Chemical safety
- Business management
- Staff management
- Team leadership
- Safety compliance
- Marketing
Timeline
Hairstylist
Dye Trying Salon
09.2019 - Current
Assistant Manager
Sally Beauty Holdings Inc.
08.2014 - 09.2021
Associate Of Applied Science - Cosmetology
Clovis Community College
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