Bianca Torres
Citrus Heights,US
Summary
- Seeking position requiring excellent business skills in an office environment & to succeed in an environment of growth and excellence.
- Earn a job which provides me with job satisfaction and self development.
- A job that can help me achieve personal as well as organizational goals.
Overview
17
17
years of professional experience
Work History
Service Coordinator
Commercial Appliance
Sacramento
08.2022 - 04.2023
- Take incoming emails and calls that request service.
- Create service orders to fix commercial appliances or install commercial appliances.
- Create Estimates via email on what the service will cost.
- Oversee that all of the completed service orders gets invoiced and paid by the end of the month.
- Accounts payable and receivable.
Bank Manager
ACT
Logan, UT
07.2016 - 04.2018
- Supervised 12-16 agents at a call center for a bank.
- Made sure all agents were at work and on time everyday
- Took escalated calls.
- Coached agents daily to become more successful.
- Worked with HR in recruiting new employees.
- Managed the interview process and drug screening on site.
- Trained new groups of employees for two weeks in a classroom setting.
Account Manager
Vivint
Logan, UT
02.2015 - 07.2016
- Customer loyalty department
- Cancel and renew customer's security alarm contracts.
- Attempt to retain customers from cancelling a home security system contract.
Shipping and Receiving Coordinator
Precision Marine
Rancho Cordova, CA
01.2013 - 02.2015
- Take clear pictures and measurements of all new boat parts received
- Post all parts for sale on eBay and Bonanza website.
- Ship out eBay orders through the UPS and FedEx system.
- Managed the parts department.
- Made outbound calls to customers with order pickups.
- Managed front counter.
- Handled cash orders.
Manager
Burger King
10.2009 - 12.2012
- In charge to make sure the restaurant maintained well organized and clean.
- Cashier front counter and drive thru.
- Manage employees breaks & lunch breaks.
- Manage store.
- Handled cash safe.
- Interview new candidates.
- Trained new employees for two weeks.
- Managed time off requests and schedules.
CNA VOLUNTEER
Community Service, Healthcare Center
US
02.2008 - 12.2008
- Help the patients with exercise routines and give patients their daily medications.
PARK CLEANUP
Community Service, Park & American River clean up
US
01.2006 - 04.2007
Education
High School Diploma -
Cordova High School
Rancho Cordova, CA06.2008
Skills
- Fluent Spanish speaker
- Communication
- Leadership
- Problem solving
- Time management
- Organization
- Customer service
- Detail oriented
- Computer literacy
- Team work
- Adaptivity
- Problem solving
- Critical thinking
- Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Service Coordinator
Commercial Appliance
08.2022 - 04.2023
Bank Manager
ACT
07.2016 - 04.2018
Account Manager
Vivint
02.2015 - 07.2016
Shipping and Receiving Coordinator
Precision Marine
01.2013 - 02.2015
Manager
Burger King
10.2009 - 12.2012
CNA VOLUNTEER
Community Service, Healthcare Center
02.2008 - 12.2008
PARK CLEANUP
Community Service, Park & American River clean up
01.2006 - 04.2007
High School Diploma -
Cordova High School