Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Vanberkle

Brick,NJ

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

3
3
years of professional experience

Work History

Sporting Good Salesperson

Dicks Sporting Goods
06.2021 - Current
  • Gained Knowledge of multiple departments while maintaining exceptional customer service in retail environment
  • Effectively managed a high volume of inbound & outbound customer calls, gather Worked under daily sales quotas & verified required customer information for tracking purposes
  • Managed Customer calls effectively &efficiently in a complex, fast paced & challenging environment
  • Defused volatile customer situation calmly & courteously

Education

Liberal Arts Child Education -

Ocean County College
Toms River, NJ
10.2024

High School Diploma - undefined

Brick Township High School
Brick, NJ
06.2023

Cosmetology 1 & 2 - undefined

Ocean County Vocational Technical School
Brick, NJ
06.2023

Skills

  • Account Management
  • Cross-selling products and services
  • Beauty product demonstration
  • Customer Engagement
  • Customer care

Timeline

Sporting Good Salesperson

Dicks Sporting Goods
06.2021 - Current

Liberal Arts Child Education -

Ocean County College

High School Diploma - undefined

Brick Township High School

Cosmetology 1 & 2 - undefined

Ocean County Vocational Technical School
Bianca Vanberkle