Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Facilitates the enrollment process for new students, including: scheduling and staffing consultations, preparing the enrollment forms, ensuring the Plan of Study, and Academic Schedules are prepared prior to the new student Academic Consultation.
-Obtains and relays information from families and when necessary, refers to appropriate administrative staff and accepts messages for staff.
-Maintains accurate student records as required by law, corporation policy, and administrative regulations.
-Interprets, explains, and applies written and oral instructions, procedures, and regulations.
-Implements new processes and procedures, as needed, and continually monitors the enrollment and admissions process to ensure it runs smoothly.
-Supports Receptionist, Office Specialists, and IT Specialist as needed
-Conforms to safety standards and drills as prescribed in BANV’s Emergency Operations Plan.
- Admin/ Dispatcher Duties:
Answer emergency and non-emergency calls and document important information. - Operate and manage a multi-line telephone console system
- Supervise the route and status of field units to prioritize their daily schedule - Proactively address problems and suggest solutions
- Dispatched drivers on contracted loads by relaying
pickup and delivery information as well as routing
Assistant Manager:
- Developed and maintained strong relationship with customers and carriers to meet with the customers goal and requirements
- Perform all duties of manager in absence or when necessary to ensure routine performance and operation of all activities of company
Paid Pierpass Knowledge of the Ports Of Long Beach/ Los Angeles
Terminals: LBCT, PCT, WBCT, Matson, APM, EverPort, TraPac, Yusen
-Monitor and maintain store inventory,communicate with clients and evaluate their needs
- Answered multi line phone system and ordered office supplies to ensure adequate stock
-Serves visitors by greeting, welcoming, and directing them appropriately.
-Politely greet clients by phone, English and Spanish by making appointments to meet their tax professional.
-Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
-Supports continuity among work teams by documenting and communicating actions,irregularities, and continuing needs.
-Managed the front desk while directing new customers and former customers to the right tax professional
-Act as our store’s representative and set an example for our staff
-Filed for my tax preparers while taking extra measures when securing customers vital information
Selfless
Integrity
Proactive
Problem Solver
Great Interpersonal Skills