Dynamic and detail-oriented hospitality professional who strives to deliver exceptional guest services in fast-paced environments. Dedicated to crafting unforgettable experiences for guests through exceptional service and attention to detail.
Overview
4
4
years of professional experience
Work History
In-House Marketing Coordinator
Travel + Leisure Co.
Austin, TX
05.2024 - Current
Shared tips and recommendations for travelers arriving on a daily bases, enhancing their ability to enjoy their vacation
Empowering owners and/or non-owners to maximize their travel-sharing experiences utilizing the company platform
Highlighting the benefits of timeshare ownership; collaborating with multiple department teams to ensure customer satisfaction
Developed and executed comprehensive marketing strategies that increased brand awareness
Bartender/Hospitality
RPM Dining LTD/TFS Food & Dining LLC
Austin, TX
12.2020 - 04.2024
Trained and mentored FOH, bartenders, barbacks, fostering a collaborative team environment and enhancing overall service efficiency
Maintained a clean and organized bar area, following strict health and safety standards to ensure compliance with local regulations
Mixed and served a variety of cocktails and beverages, earning a reputation for quality and creativity that boosted bar sales
Handled high-volume service during peak hours, maintaining composure and delivering timely service to all guests
Utilized POS systems to process orders and payments accurately, reducing errors and improving transaction
Globetrotter Journalist
01.2023 - 12.2023
Conducted on-the-ground research and interviews in various locales, producing insightful content that highlights local customs, traditions, and social constructs
Traveled to numerous countries over the course of a year, immersing in diverse cultures and gaining a global perspective
Adapted to varying environments and challenges, demonstrating resilience and problem-solving skills in unfamiliar settings
Researched and incorporated cultural and historical context into narratives, enriching the storytelling and providing depth about my personalized traveling experiences