Open To Work
Bianca Viens
Lisbon
Work Preference
Summary
Results-driven and tech savvy professional with 16 years of experience providing administrative support, accompanied by a proven track record of maintaining efficient operations. Ability to build productive relationships to ensure the success of current and future projects. Offer exceptional value by leveraging current trends to shape solutions and approaches. Open and clear communicator with strategic vision and disciplined execution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant
State of Connecticut Workers' Compensation
Norwich
11.2022 - Current
- Assisted administrative law judges with docket assembly and hearing note recordings.
- Organized files, developed spreadsheets, faxed reports, and scanned documents to enhance workflow.
- Maintained business records by updating customer information consistently.
- Provided clerical support to office team members, managing correspondence and answering telephone calls.
- Typed, formatted, and edited correspondence and various documents efficiently.
- Managed calendars, arranged appointments, and completed work schedules accurately.
Assistant Town Clerk
Town Of Plainfield
Plainfield
07.2020 - Current
- Maintained variety of automated and manual files and records, including permanent land records, vital records, historical documents, and town board and commission agendas and minutes.
- Assisted with clerical duties at Town Hall by performing copying, scanning, faxing and data entry tasks.
- Prepared reports, correspondence and processed mail and routed correspondence to correct office or department.
- Deposited funds into bank account on consistent basis.
- Verified document authenticity to process license application, as well as issued permits/licenses.
- Trained other clerks in data verification, land record indexing, application requirements and document preparation standards to meet demands of more than 50 daily visitors.
- Reconciled vital and fiscal records and accounts.
- Checked voter identification and issued registered voters prior to administering absentee ballots
Benefits Administrator
Diocese of Norwich
Norwich
07.2014 - 07.2020
- Managed and administered all employee medical, dental, vision, and life insurances, pension program, as well as company wide annual enrollment.
- Assisted in claim adjustments and prior authorization for all enrolled employees.
- Educated team members on healthcare policies and pension plan, including both new and existing employees and reviewed employee enrollments to verify accuracy, inputting information into company database.
- Managed all hourly data entry to ensure Affordable Healthcare Act compliance and tax form generation and oversaw distribution process of annual 1095 tax forms
- Contributed to yearly renegotiation processes with insurance brokers and carriers.
- Monitored data integrity and confidentiality by observing strict regulations and procedures including HIPPA and Affordable Healthcare Act requirements.
Education
Some College (No Degree) - Accounting And Business Management
Three Rivers Community College
Norwich, CTSkills
- Records management
- FMLA Administration
- FOI and HIPPA Compliance
- Administrative skills
- Customer service
- Data entry
Certification
- Connecticut Town Clerks Association Virtual Certified Municipal Clerks Institute for Connecticut Town Clerks May 2021 in the following: Other Duties and Responsibilities (May 2021), Personal Datamin(d)ing: What the Internet knows About You (May 2021), Building Your Telecommuting Toolbox (May 2021), Vital Records (January 2021), Professional Communication and Records Management (January 2022)
- Course completion in Freedom of Information
Timeline
Office Assistant
State of Connecticut Workers' Compensation
11.2022 - Current
Assistant Town Clerk
Town Of Plainfield
07.2020 - Current
Benefits Administrator
Diocese of Norwich
07.2014 - 07.2020
Some College (No Degree) - Accounting And Business Management
Three Rivers Community College