Bianca Williams
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Quality Management Associates
Palmyra, NJ
11.2023 - Current
- Provide direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintain a clean and well-organized environment for client happiness and safety.
- Assist individual in development of social skills to become integrated in community.
- Accompany or transport clients to appointments, errands and social activities.
- Document current patient information to update vital signs, behaviors and eating habits.
Server
McCormick & Schmick's Seafood & Steaks
Philadelphia, PA
01.2020 - 10.2023
- Prioritized excellent customer service to ensure satisfaction.
- Provided service for Private Banquets
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Chilis's Bar and Grill
Philadelphia, PA
02.2018 - 08.2020
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Provide positive energy service to customers, answered questions and recommended specials to increase profits.
Education
Certified Medical Assistant - Healthcare
William Paterson University of New Jersey
Wayne, NJ01-2013
Skills
- Data entry
- Multitasking and prioritization
- Behavioral support
- Medical documentation
- First aid certified
- Customer Service specialist
- Technologically savvy
- Buffet setup and takedown
- Safe Food Handling
- Food Running
- Table Setting
- Table Bussing
Timeline
Direct Support Professional
Quality Management Associates
11.2023 - Current
Server
McCormick & Schmick's Seafood & Steaks
01.2020 - 10.2023
Server
Chilis's Bar and Grill
02.2018 - 08.2020
Certified Medical Assistant - Healthcare
William Paterson University of New Jersey
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