Bianca Zengel
Palm Harbor,FL
Summary
Driven by a strong work ethic and a high level of autonomy, I excelled at HCA Largo Medical Center by ensuring I assisted in delivering the highest quality of care to my patients, and facilitated open and constant communication between all members of patient care team. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude, and willingness to take on added responsibilities to meet team goals. I am also certified by the American Red Cross in Basic Life Support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Unit Patient Care Technician
HCA Largo Medical Center
Largo, Florida
01.2024 - 06.2024
- Assisted nursing staff with daily tasks for efficient workflow and quality patient care.
- Ensured accurate documentation processes by correctly and efficiently recording patient information in EHR systems.
- Promoted healing by alerting care team of any abnormalities in patient demeanor, changes in patient physical appearance, differences in wound appearance, and unusual patient outputs.
- Promoted patient safety through diligent monitoring of vital signs, promptly reporting abnormalities to care team.
- Acted as liaison between patient and other members of care team (requests for PRN meds, pain management, questions regarding plan of care, etc.,.)
- Promptly fitted patients with cardiac telemetry monitors, and ensured patient safety by monitoring telemetry box connection and signal, taking proper care to fit electrode leads on correctly and comfortably, and facilitating open communication with care team, including telemetry monitor technicians.
- Acted as preceptor for new Patient Care Technicians on unit through sharing knowledge and helpful tips.
- Maintained a strict adherence to all safety and PPE protocols, relevant to patient case specific needs. Taking care to restock any PPE and sanitization equipment.
- Assisted care team by performing bladder scans when needed.
- Ensured continuity of care by providing a diligent bed side report to oncoming Patient Care Technicians during shift change.
- Helped diagnostics team by aiding and assisting in collecting patient specimen's and sending them promptly to lab.
- Assisted patients with ambulation and toileting needs, according to patient specific care plan, abilities, and needs.
- Transported patients between units, ensuring communication between patient and new care team.
- Accomplished patient care through answering call lights promptly, tending to patients needs, ensuring proper patient safety by following protocol, prepping for discharge, and coordinating dietary preferences and needs.
Certified Nursing Assistant
Trinity Regional Rehab Center
Trinity, Florida
11.2023 - 01.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with activities of daily living.
- Taking and monitoring patient vitals, promptly reporting any abnormalities to appropriate nurse.
- Maintaining a clean and sterile work environment through proper sterilization of any tools or equipment used, as well as providing basic housekeeping in patient rooms.
- Disposing of trash and dirty linens correctly.
- Promoted patient comfort and healing by repositioning to different positions on a timely schedule.
- Assisting with feeding and promoting patient intake.
- Accurately charting patient input and output, vitals, behaviors, ADLs, and any changes in patient appearance, demeanor, etc.,.
- Swiftly responds to call lights and aids coworkers as needed, utilized empathetic and open communication, positive language, and demonstrated active listening skills.
- Correctly used mechanical devices such as Hoyer Lift and Sit to Stand, with appropriate witnesses.
- Delivered individualized patient care according to patient needs and preferences, strictly adhering to care plan.
- Served as advocate for patients needs and wants.
Hostess/Server
Prohibition Dunedin
Dunedin, Florida
12.2022 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Seasonal Sales Associate
The Children's Place
Clearwater, Florida
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL05.2023
Skills
- Basic Life Support
- Bedside manner
- Patient Observation
- Adaptable
- Infection control standards
- Self-Driven and Motivated
- High level of autonomy
- Strong Work Ethic
- Documentation
Certification
CNA
BLS
Timeline
Unit Patient Care Technician
HCA Largo Medical Center
01.2024 - 06.2024
Certified Nursing Assistant
Trinity Regional Rehab Center
11.2023 - 01.2024
Hostess/Server
Prohibition Dunedin
12.2022 - 09.2023
Seasonal Sales Associate
The Children's Place
11.2022 - 02.2023
High School Diploma -
Palm Harbor University High School