Bianca Joanna Escoto Perez
Eagan,MN
Overview
10
10
years of professional experience
Work History
Health Information Clerk
Minnesota Veterans Home
10.2022 - Current
- Work with professionals on transcribing and releasing information to departments as well as receiving.
- Maintain records, files, reports and summaries
- Set resident appointments
- prepare medical paper work.
- Replenish medical supplies
- Knowledge of medical terminology sufficiently to enter in doctor orders
- work experience utilizing an electronic health record.
- Word processing, and database management skills sufficient to compose correspondence,
Dietary
Minnesota Veterans Home
01.2017 - 10.2022
- Maintained clean and sanitary food preparation areas, adhering to strict health department guidelines for safety.
- Developed effective relationships with nursing staff to better understand patient needs and provide appropriate nutritional care throughout their stay.
- Demonstrated strong attention to detail when assembling patient trays, resulting in fewer errors and higher patient satisfaction ratings.
WareHouse/customer service
Best Buy
01.2016 - 01.2017
- Receive shipment process,
- check out products, Receive calls/and complaints, Ensuring good customer service, Answering questions,
- promoting products
- Unloaded, and moved material to and from storage and production areas.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Costumer Representative
Northmark Medical
08.2014 - 01.2017
- Communicating with patients, Setting up and scanning patient files
- Received Doctor prescriptions and verified demographics to make shipping labels
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
Education
Associates of Arts Degree -
Inver Hills Community College
05.2024
High School Diploma -
Roosevelt High School
Minneapolis, MN06.2014
Skills
- Bilingual (English/Spanish)
- Customer service
- Team Player
- critical thinking
- problem solving
- Ability to type 60 words per minute
- Medical Terminology
- Patient Medical Records Maintenance
- Word Processing Software
- Patient Admission Documents Processing
References
Available Upon Request
Timeline
Health Information Clerk
Minnesota Veterans Home
10.2022 - Current
Dietary
Minnesota Veterans Home
01.2017 - 10.2022
WareHouse/customer service
Best Buy
01.2016 - 01.2017
Costumer Representative
Northmark Medical
08.2014 - 01.2017
Associates of Arts Degree -
Inver Hills Community College
High School Diploma -
Roosevelt High School
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