Summary
Overview
Work History
Education
Skills
Timeline
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Bianca S. Gantt

Willingboro,NJ

Summary

Progressive account management and sales responsibility in corporate organizations. Experience in cold calling and soft lead transitions.

Overview

16
16
years of professional experience

Work History

Director of Sales & Management

GP Painting
Newark, NJ
06.2016 - Current


  • Developing and implementing systems for collecting, analyzing, verifying and reporting information
  • Bookkeeping and accounting principles, practices, standards, and management.
  • Hired, supervised and coached Number employees on sales strategies to optimize performance.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Direct Sales Representative

Comcast
, NJ
03.2014 - 06.2016
  • Identified sales opportunities and followed on existed sales for business development
  • Made cold calls to prospective clients and followed up on existing deals
  • Scheduled outside customer appointments and performed in home sales follow ups.

Customer Assistance, Senior Account Manager

MBNA/Bank of America
Newark, NJ
12.2005 - 07.2013
  • Manage vast portfolio of consumer accounts totaling more than $23 Million quarterly
  • Working knowledge of all steps in collection of delinquent accounts; (Inward-Charge-Off)
  • Mentor to new hire associates and subject matter expert for knowledge sharing, team building and solution offerings to other team members
  • Lead and participate in internal initiatives and projects representing the business
  • Project management which includes internal coordination and client communication for implementing solutions.

Education

Associate Of Business Administration - Business

Ocean County College
Toms River, NJ
06.2023

Associate Of Arts And Sciences - Liberal Arts And General Studies

Ocean County College
Toms River, NJ
06.2022

High School Diploma -

Lakewood High School
Lakewood, NJ
09.2004

Skills

  • The ability to manage complex projects to completion
  • Financial literacy and basic accounting, and credit concepts
  • Possess presentation and communication skills
  • Possess leadership and management skills
  • Strong reporting, data analysis and interpretation skills (both qualitative and quantitative assessments)
  • TECHNICAL SKILLS
  • Word, Outlook, Typing, email and internet savvy

Timeline

Director of Sales & Management

GP Painting
06.2016 - Current

Direct Sales Representative

Comcast
03.2014 - 06.2016

Customer Assistance, Senior Account Manager

MBNA/Bank of America
12.2005 - 07.2013

Associate Of Business Administration - Business

Ocean County College

Associate Of Arts And Sciences - Liberal Arts And General Studies

Ocean County College

High School Diploma -

Lakewood High School

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Bianca S. Gantt