Bianca S. Gantt
Willingboro,NJ
Summary
Progressive account management and sales responsibility in corporate organizations. Experience in cold calling and soft lead transitions.
Overview
16
16
years of professional experience
Work History
Director of Sales & Management
GP Painting
Newark, NJ
06.2016 - Current
- Developing and implementing systems for collecting, analyzing, verifying and reporting information
- Bookkeeping and accounting principles, practices, standards, and management.
- Hired, supervised and coached Number employees on sales strategies to optimize performance.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Direct Sales Representative
Comcast
, NJ
03.2014 - 06.2016
- Identified sales opportunities and followed on existed sales for business development
- Made cold calls to prospective clients and followed up on existing deals
- Scheduled outside customer appointments and performed in home sales follow ups.
Customer Assistance, Senior Account Manager
MBNA/Bank of America
Newark, NJ
12.2005 - 07.2013
- Manage vast portfolio of consumer accounts totaling more than $23 Million quarterly
- Working knowledge of all steps in collection of delinquent accounts; (Inward-Charge-Off)
- Mentor to new hire associates and subject matter expert for knowledge sharing, team building and solution offerings to other team members
- Lead and participate in internal initiatives and projects representing the business
- Project management which includes internal coordination and client communication for implementing solutions.
Education
Associate Of Business Administration - Business
Ocean County College
Toms River, NJ06.2023
Associate Of Arts And Sciences - Liberal Arts And General Studies
Ocean County College
Toms River, NJ06.2022
High School Diploma -
Lakewood High School
Lakewood, NJ09.2004
Skills
- The ability to manage complex projects to completion
- Financial literacy and basic accounting, and credit concepts
- Possess presentation and communication skills
- Possess leadership and management skills
- Strong reporting, data analysis and interpretation skills (both qualitative and quantitative assessments)
- TECHNICAL SKILLS
- Word, Outlook, Typing, email and internet savvy
Timeline
Director of Sales & Management
GP Painting
06.2016 - Current
Direct Sales Representative
Comcast
03.2014 - 06.2016
Customer Assistance, Senior Account Manager
MBNA/Bank of America
12.2005 - 07.2013
Associate Of Business Administration - Business
Ocean County College
Associate Of Arts And Sciences - Liberal Arts And General Studies
Ocean County College
High School Diploma -
Lakewood High School