Bianca Randall
Tuscaloosa
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
01.2024 - 08.2024
- Streamlined customer service by accurately recording orders and delivering orders efficiently, reducing wait times during peak hours
- Led efforts to supervise store standards by organizing and cleaning workstations during downtime, improving store’s operational efficiency
- Handled high-stress situations with grace, maintaining focus and ensuring exceptional customer experiences, even during busy rush hours
Babysitter
Family, Friends, Neighbours
01.2022 - 07.2024
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Bachelor of Arts - News Media
The University of Alabama, College Of Communication & Inform
Tuscaloosa, AL05.2028
Highschool Diploma -
Wando HIghschool
Mount Pleasant, SC06.2024
Skills
- Up-selling
- Friendly and outgoing
- Clear communication
- Time management
- Problem-solving
- Verbal and written communication
- Sales expertise
- Team leadership
- Active listener
- Speedy and efficient
Websites
Accomplishments
- Consistently delivered fast, friendly customer service in a high-volume environment
- Learned and mastered over 100+ beverage recipes with accuracy and efficiency
- Built strong relationships with regular customers and maintained a welcoming atmosphere
- Recognized by shift leads/managers for reliability, teamwork, and positive attitude
- Helped train new baristas on store routines, customer service, and recipe standards
Starbucks Achievements
Certification
Drove team success by performing with the Wando High School Marching Band and Winterguard, earning top rankings. Exemplified commitment by marching with the Alabama Million Dollar Band and Alta Marea World Winterguard, pushing personal and team growthSouth Carolina State Champions (2021-2023)
Performed in 50+ events with the Wando High School Marching Band and Winterguard,securing 3 consecutive South Carolina State Championships (2021-2023) and regional recognition
Led to a top-13 national ranking at the 2021 Grand National Semi-Finals, placing 13th out of 100+ competing bands Captain, August 2023 - May 2024
Wando Highschool Guard, Mount Pleasant SC
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Barista
Starbucks
01.2024 - 08.2024
Babysitter
Family, Friends, Neighbours
01.2022 - 07.2024
Bachelor of Arts - News Media
The University of Alabama, College Of Communication & Inform
Highschool Diploma -
Wando HIghschool