Bianet Aranda-Carrillo
UnitedHealthcare
Las Vegas,NV
1
Language
14
years of professional experience
Experienced billing and administrative professional with 10+ years of experience in billing operations, database management, reporting, customer service, project coordination, and process improvement. Skilled in analyzing reports, identifying discrepancies, maintaining accurate records, and collaborating with cross-functional teams to improve data integrity and operational efficiency. Strong analytical, organizational, and communication skills with a proven ability to manage multiple priorities in fast-paced environments while maintaining accuracy and compliance.
Work History
Billing Representative
1 Year 5 Months- Manage billing-related activities involving premiums, account information, payments, and adjustments while maintaining accuracy and compliance.
- Review billing and operational reports to identify discrepancies, research issues, and ensure data integrity.
- Analyze account information and resolve billing concerns by coordinating with internal departments and providing timely customer support.
- Accurately enroll members and enter, update, and maintain member information in company databases.
- Collaborate with cross-functional teams on projects focused on improving database accuracy, data integrity, and operational procedures.
- Support process improvement initiatives designed to streamline workflows and increase efficiency.
Administrative Assistant/Safety Manager
9 Years 8 Months- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Planned, organized and conducted safety meetings to ensure the companies safety policies were being implemented.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Receptionist/Liaison
2 Years 1 Month- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Helped attorneys prepare for trial by organizing exhibits.
Teller/Collections Agent
6 Months- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Negotiated to collect balance in full.
- Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
Education
High School Diploma
Skills
Billing Operations & Account Management
Report Review & Discrepancy Resolution
Data Entry & Database Management
Project Coordination
Process Improvement
Financial & Operational Reporting
Invoice & Payment Processing
Customer Service
Documentation & Recordkeeping
Quality Control & Data Integrity
Microsoft Office Suite
Safety Compliance & Training
Languages
Spanish
Native or Bilingual
Timeline
Billing Representative
UnitedHealthcare
03.2025 - CurrentRead More
Administrative Assistant/Safety Manager
Ruanda Concrete Inc.
07.2015 - 03.2025Read More
Receptionist/Liaison
Christensen Law Offices, LLC
12.2012 - 01.2015Read More
Teller/Collections Agent
Cash Oasis
06.2012 - 12.2012Read More
Las Vegas High School
High School Diploma
Read More