Bianey Valent
Summary
5 years of comprehensive experience in the hospitality industry. Having worked across multiple departments, I bring a well-rounded operational perspective and a deep understanding of guest service excellence. Recognized for my goal-oriented mindset, adaptability, and passion for continuous growth, I thrive in fast-paced environments where creativity and precision are essential. Seeking to continue driving success in special events management through strategic planning, strong client relationships, and seamless event execution.
Overview
5
5
years of professional experience
Work History
Event Coordinator
Silo Elevated/Fairmount Hotel
12.2023 - Current
- Analyzed market trends and competitor activities to identify new business opportunities.
- Established strong relationships with key clients, resulting in improved customer satisfaction and retention.
- Facilitated seamless coordination between multiple agencies to ensure successful event management and minimal disruption to normal traffic flow.
- Coordinated logistics for events, ensuring timely setup and execution of schedules.
- Facilitated on-site coordination, resolving issues promptly to maintain smooth operations.
Managment
Silo Elevated/ Fairmount Hotel
01.2024 - 04.2025
- Managed daily restaurant and hotel operations, ensuring high-quality service and customer satisfaction.
- Supervised front desk staff, providing training and support to enhance team performance.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Front Desk Receptionist
Fairmount Hotel
10.2021 - 12.2023
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented streamlined communication processes between departments to enhance service delivery.
Office Assistant Manager
Cibolo Creek Ranch & Resort
10.2020 - 06.2021
- Managed vendor relationships, negotiating contracts to secure favorable terms and services.
- Processed and recorded vendor payments efficiently to maintain accurate accounts receivable ledgers.
- Coordinated collections efforts for overdue accounts, improving cash flow management.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Public Health
The University of Texas At San Antonio
San Antonio, TXHigh School Diploma -
Presidio High School
Presidio, TX05-2011
Skills
- Time management
- Guest relations
- Crisis management
- Teamwork and collaboration
- Event planning
- Project management
- Time management
Timeline
Managment
Silo Elevated/ Fairmount Hotel
01.2024 - 04.2025
Event Coordinator
Silo Elevated/Fairmount Hotel
12.2023 - Current
Front Desk Receptionist
Fairmount Hotel
10.2021 - 12.2023
Office Assistant Manager
Cibolo Creek Ranch & Resort
10.2020 - 06.2021
Bachelor of Science - Public Health
The University of Texas At San Antonio
High School Diploma -
Presidio High School
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