Biatris Galicia
Gillette,WY
Summary
Dedicated professional with extensive experience in customer service. Skilled in problem-solving and communication, consistently delivering exceptional support to diverse clients.
Adaptable individual with a strong background in customer-focused environments. Known for effective teamwork and organizational skills, contributing to enhanced client satisfaction and streamlined operations across multiple roles.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Dedicated professional with a strong focus on customer service, problem-solving, and teamwork. Committed to fostering positive environments and ensuring client satisfaction through effective communication and adaptability.
Overview
12
12
years of professional experience
Work History
Microblading and Shading
Permanent Perfections
Casper, WY
08.2017 - 05.2026
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Delia Cleaning Services
Cleaning Business
Douglas, WY
01.2024 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cosmetologist
Hair by Biatris
Douglas, WY
05.2014 - 01.2026
- Provided personalized hair consultations to determine client needs and preferences.
- Executed a variety of hair treatments, including coloring, cutting, and styling techniques.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Educated clients on hair care products and maintenance for improved results.
- Mentored junior staff in advanced techniques and customer service excellence.
- Developed innovative styling methods that enhanced overall client satisfaction.
- Implemented inventory management practices to optimize product availability and reduce waste.
- Led promotional events to increase brand awareness and attract new clientele.
- Developed loyal customer base through exceptional service and follow-up, contributing to increased salon bookings.
- Delivered exceptional customer service, enhancing client satisfaction and retention.
- Executed a variety of hair treatments using advanced techniques and tools.
Night Auditor
Summit Suits
Gillette, WY
09.2025 - 12.2025
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Conducted nightly audits of financial transactions to maintain accuracy and compliance.
- Resolved guest inquiries and concerns, enhancing overall customer satisfaction levels.
- Implemented procedures to streamline end-of-day reporting processes for improved efficiency.
- Trained new staff on operational protocols and customer service standards.
- Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
Paraeducator, Special Education
BOCES
Gillette, WY
05.2025 - 09.2025
- Supported individualized education plans by implementing tailored instructional strategies for diverse learning needs.
- Collaborated with teachers to create inclusive classroom environments conducive to student engagement and participation.
- Assisted in behavior management techniques, fostering positive social skills among students with special needs.
- Monitored student progress, documenting significant changes and providing feedback to educational teams regularly.
- Reported on student progress, behavior, and social skills to parents.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
ELL Paraprofessional
Douglas High School
Douglas, WY
01.2022 - 06.2024
- Supported ELL students in classroom activities, fostering language acquisition and cultural integration.
- Assisted teachers in developing instructional materials tailored for diverse learning needs.
- Collaborated with educators to track student progress and implement individualized support strategies.
- Monitored classroom behavior, promoting a positive and inclusive learning environment for all students.
- Facilitated communication between ELL students and peers, enhancing social interactions and peer relationships.
- Provided one-on-one tutoring sessions for struggling ELL students, boosting confidence and overall success rates.
Lash Stylist
Hair by Biatris/ Pure Rain Salon
Douglas WY , Casper WY
01.2015 - 06.2022
- Designed and executed customized lash extension applications to enhance client satisfaction.
- Trained junior stylists on best practices for lash application techniques and safety protocols.
- Maintained inventory levels of lash supplies, ensuring availability for optimal service delivery.
- Developed strong client relationships through personalized consultations and follow-up sessions.
- Implemented new sanitation procedures, improving compliance with health regulations in salon operations.
- Boosted client retention rates through consistent delivery of high-quality lash styling and maintenance.
Massage Therapist
Pure Rain Salon
Douglas, WY
06.2017 - 06.2021
- Delivered individualized massage therapies to enhance client wellness and relaxation.
- Utilized various techniques, including Swedish and deep tissue, to address client needs effectively.
- Educated clients on self-care practices and body mechanics for improved health outcomes.
- Maintained accurate records of client sessions and treatment plans for continuity of care.
- Collaborated with salon staff to create a harmonious environment focused on customer satisfaction.
- Designed and distributed educational materials on benefits of massage therapy, raising awareness and attracting new clients.
Education
No Degree - Medical Assistant And Phlebotomist
National Healthcareer Association
Massage Therapist - Massage Therapist
Eastern WY Collage
Douglas, WYPermanent Makeup Artist - Microblading & Shading / Lash Aesthetician
Permanent Perfections
Casper WY Cosmetologist - Cosmetology
Basic School of Beauty
Casper, WY05-2014
High School Diploma -
Douglas High School
Douglas, WY2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Spanish
Native or Bilingual
Timeline
Night Auditor
Summit Suits
09.2025 - 12.2025
Paraeducator, Special Education
BOCES
05.2025 - 09.2025
Delia Cleaning Services
Cleaning Business
01.2024 - 03.2026
ELL Paraprofessional
Douglas High School
01.2022 - 06.2024
Microblading and Shading
Permanent Perfections
08.2017 - 05.2026
Massage Therapist
Pure Rain Salon
06.2017 - 06.2021
Lash Stylist
Hair by Biatris/ Pure Rain Salon
01.2015 - 06.2022
Cosmetologist
Hair by Biatris
05.2014 - 01.2026
No Degree - Medical Assistant And Phlebotomist
National Healthcareer Association
Massage Therapist - Massage Therapist
Eastern WY Collage
Permanent Makeup Artist - Microblading & Shading / Lash Aesthetician
Permanent Perfections
Cosmetologist - Cosmetology
Basic School of Beauty
High School Diploma -
Douglas High School