Biatris Gurrola
Henderson,NV
Summary
Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.
Overview
18
18
years of professional experience
Work History
Front Desk Medical Receptionist
Abrams Eye Institute
Henderson, NV
01.2011 - 03.2025
- Managed a front office staff of five employees.
- Provided leadership, insight, and mentoring to newly hired employees.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Monitored office supplies inventory and placed orders when necessary.
- Processed patient payments and scanned identification and insurance cards.
- Checked patients in and out for appointments and collected co-payments.
- Insurance verification.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Front Desk Receptionist
Wellish Vision Institute
Henderson, NV
11.2006 - 05.2010
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Scheduled and confirmed patient appointments and consultations.
- Greeted patients and provided outstanding customer service.
- Posted charges and collected funds
Education
High School Diploma -
Silverado High School
Las Vegas, NV05-2001
Skills
- Proven leadership skills and the ability to work cooperatively within a team
- Committed to providing customer satisfaction
- Attention to detail
- Bilingual communication skills (English/Spanish)
Timeline
Front Desk Medical Receptionist
Abrams Eye Institute
01.2011 - 03.2025
Front Desk Receptionist
Wellish Vision Institute
11.2006 - 05.2010
High School Diploma -
Silverado High School