Bibi Alli
Queens
Summary
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Motivated medical student seeking internship in medicine to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Target Corporation
09.2023 - 12.2024
- Initiated friendly conversation with customers to determine level of assistance required
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
- Organized displays to attract customers and promote sales
- Demonstrated knowledge of store products and services
- Described merchandise and explained use, operation and care
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise
- Calculated pricing, applied discounts and collected payments to process transactions
- Completed transactions in an efficient manner while providing excellent customer service
- Handled customer complaints in a professional manner
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Helped customers by answering questions and locating merchandise
- Maintained knowledge of sales and promotions, return policies and security practices
- Promoted special offers and discounts to encourage additional purchases
Retail Sales Associate
Walgreens
07.2023 - 08.2023
- Worked with cross-functional teams to achieve goals
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors
- Organized store by returning merchandise to proper areas and restocked displays
- Answered questions about current promotions and resolved issues according to store policies
- Greeted customers to determine wants or needs
- Processed returned merchandise according to company policies
- Created price tags and merchandise signs for new items
- Followed company policies, rules and procedures to promote company goals and maintain safety
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Stocked shelves with merchandise according to company standards
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
Education
High School Diploma -
Hillcrest High School
Jamaica, NY06.2024
Skills
- Loss Prevention
- Customer Service
- Order Processing
- Display Setup
- Money Handling
- Regulatory Compliance
- Time Management
- Cash Register Operation
- Customer Engagement
- Stocking and Receiving
- Retail Sales
- Problem-Solving
- Sales Expertise
- Product Promotions
- Store Maintenance
- Professional Appearance
- Customer service
- Teamwork
- Teamwork and collaboration
- Flexible schedule
- Reliability and punctuality
- Professional appearance
- Stocking and receiving
Timeline
Retail Sales Associate
Target Corporation
09.2023 - 12.2024
Retail Sales Associate
Walgreens
07.2023 - 08.2023
High School Diploma -
Hillcrest High School
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