BiBi Bacchus
Ocoee,FL
Summary
Adept at streamlining operations, I enhanced customer satisfaction at H & B Of Glen Mill by leveraging my organization and customer relations skills. My background includes efficiently managing data for UK Imports and ensuring safety at Universal Studios, showcasing my ability to multitask and prioritize with a positive attitude.
Overview
14
14
years of professional experience
Work History
Data Entry Clerk
UK Imports
Orlando, FL
07.2023 - Current
- Update and maintained customer account daily
- Maintained accurate records of customer interactions, transactions and feedback
- Ensured compliance with all relevant regulations related to customer service activities
- Utilized organizational skills to manage workload efficiently and prioritize tasks
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Prepared summaries of daily work completed for review by supervisors.
Slide Ops
Universal Studios
Orlando, FL
04.2023 - 04.2024
- Operate the top of the water slides and enforce safety rules.
- Ride the water park attraction to ensure it is working properly.
- Endure the safety of the patrons by enforcing the rules of the facility.
- Sanitize the pool deck and facility as assigned by the pool manager.
Customer Service Representative
H & B Of Glen Mill
04.2011 - 05.2022
- Addressed and resolve customer inquires and complaints and engaged with customers to ensure satisfaction with product offered
- Endure all customer received friendly, quick and efficient service
- Involved in all aspect of the business
- Interfaced with all vendors
- Inventory control and invoicing management
- Set expectation and modeled excellent service by projecting positive attitude and enthusiasm toward job and customer
Education
High School Diploma -
Corentyne Comprehensie High School
Guyana06.2006
Pharmacy Tech -
DCCC
Lexington, NC, US02.2003
Phlebotomy -
Essex County College
New Jersey, US06.1999
Skills
- Creative thinker
- Organization
- Motivated
- Multitasking
- Customer relations
- Prioritization
- Dependable and Reliable
- Team Building
- Positive Attitude
- Goal-Oriented
- Public Speaking
- Outgoing and Friendly
- Attention to Detail
- Flexible Schedule
Timeline
Data Entry Clerk
UK Imports
07.2023 - Current
Slide Ops
Universal Studios
04.2023 - 04.2024
Customer Service Representative
H & B Of Glen Mill
04.2011 - 05.2022
High School Diploma -
Corentyne Comprehensie High School
Pharmacy Tech -
DCCC
Phlebotomy -
Essex County College
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