Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Senior Delivery Specialist
Ernst & Young LLP
03.2017 - 03.2024
Orchestrate virtual learning sessions for EY staff - parnters, driving a 10% increase in participation through targeted marketing strategies
Coordinate onboarding for new hires, reducing process time by 15% through streamlined procedures Manage logistics for multi-day virtual courses, overseeing facilitators, sessions, and activities
Forecast class needs, optimizing resource allocation and enhancing efficiency
Act as primary contact for stakeholders, fostering strong relationships and ensuring smooth operations
Conduct online learning sessions using Zoom and Teams platforms, engaging participants effectively
Manage complex employee relations issues during learning events, fostering a supportive environment
Streamline processes, contributing to consistent practices across the learning department
Meeting Planner
Ernst & Young LLP
09.2011 - 03.2017
Collaborated with stakeholders to plan and execute meetings and events, achieving 10% cost savings through strategic negotiation and vendor management
Managed attendee registration process and logistical arrangements, ensuring seamless event execution
Oversaw budgeting and financial management for meeting expenses, ensuring adherence to financial guidelines
Contributed to the development of leading practices, enhancing team effectiveness and efficiency
Reviewed vendor contracts to confirm terms and conditions were acceptable, and met firm guidelines
Learning Support Coordinator
Ernst & Young LLP
04.2007 - 09.2011
Coordinated training planning and scheduling, improving compliance rates by 10% through proactive management and communication
Managed learning databases and facilitated compliance processes, ensuring regulatory adherence
Facilitated logistics for programs, reducing administrative overhead by 20 hours per week
Maintained effective communication with stakeholders, fostering strong partnerships and efficient operations
Senior Program Coordinator
UBS Financial Services Inc
11.1999 - 04.2007
Planned and executed training meetings, increasing program completion rates by 10% through improved logistics and support
Negotiated contracts and managed logistics, optimizing resources and minimizing costs
Coordinated program materials and facilitated onsite management, ensuring seamless execution
Maintained participant records and conducted reporting, providing insights for program improvement