Bich Hien Vu

• Generate and post daily sales orders and invoices using MRP, QuickBooks, and ERP systems.

• Process credit and debit memos, address customer inquiries, and manage payment discrepancies promptly.

• Post customer payments, update account statements, and reconcile AR Aging Reports for overdue accounts.

• Assist with month/year-end financial closings, including reconciling bank deposits and running detailed reports.

• Conduct credit checks by contacting customer trade references and ensuring timely follow-up.

• Process and code AP bills, prepare check runs, and assist with miscellaneous accounting tasks.

• Identified and documented defects such as cracks, shunts, and low-efficiency areas in solar cells.

• Maintained daily records of defective and rejected cells using Microsoft Excel.

• Managed the full accounts receivable cycle, including billing, collections, and reporting.

• Processed payments, prepared daily bank deposits, and sent invoices via mail or email.

• Resolved customer billing inquiries and followed up on outstanding invoices.

• Reviewed AR Aging Reports to identify and address past-due accounts.

• Provided technical support by maintaining and operating lab equipment, including computers and projectors.

• Ensured a clean and organized lab environment, ready for classes and visitors.

• Assisted visitors and answered phone inquiries in a professional and courteous manner.