Open To Work
Hi, I’m
JENNIFER BICKEL
Nashotah,WI
Work Preference
Summary
Dynamic leadership development professional and Associated Accredited Professional Coach with over a decade of experience in organizational development, client strategy, instructional design, HR systems, and executive coaching. Expertise in crafting high-impact leadership programs that enhance employee engagement and facilitate transformative mindset and behavioral shifts for individuals and teams. A unique blend of business acumen and coaching proficiency drives measurable growth, cultural alignment, and sustainable performance outcomes. Committed to fostering environments where leaders thrive and organizations excel.
Overview
12
years of professional experience
5
Certifications
Work History
Resurgo Coaching, LLCOconomowoc, WI
Owner/Professional Life Coach
09.2024 - Current
Job overview
- Developed personalized coaching programs tailored to client needs and goals.
- Facilitated workshops and group sessions to enhance client engagement and skills.
- Mentored aspiring coaches, fostering professional development and best practices.
- Implemented marketing strategies to increase brand visibility and client acquisition.
Cities and Villages Mutual Insurance CompanyWauwatosa, WI
Member Services & Client Relations
06.2022 - 05.2025
Job overview
- Facilitated client relationships for 55 municipal clients in Wisconsin, managing all phases of the client lifecycle to ensure seamless onboarding and ongoing retention.
- Directed statewide prospecting and sales initiatives while managing CRM (HubSpot) implementation and optimization.
- Designed and implemented annual leadership events for 400+ participants to foster engagement and elevate organizational presence.
- Designed and executed branding standards and website content strategy, integrating analytics reporting for performance evaluation.
- Fostered strong client relationships through regular communication and tailored solutions.
Cities and Villages Mutual Insurance CompanyWauwatosa, WI
Leadership Training & Development
10.2020 - 06.2022
Job overview
- Collaborated with senior management to align leadership development programs with organizational goals
- Developed and implemented leadership development initiatives to enhance skills and capabilities of public sector employees across the state.
- Engaged with HR, CEO, and Board of Directors to enhance succession planning and foster leadership growth strategies and improve employee engagement by 78% (per Employee Engagement Survey).
QPS Employment GroupBrookfield, WI
Senior Learning & Development Professional
01.2020 - 10.2020
Job overview
- Developed over 40 enterprise-wide training programs using blended instructional methodologies and adult learning theories.
- Collaborated with executive leadership to identify strategic training priorities and behavioral change initiatives.
Kohl's CorporationMenomonee Falls, WI
Program Designer
06.2018 - 01.2020
Job overview
- Managed cyclical corporate training programs and facilitated executive new hire orientation.
- Developed training materials utilizing multimedia tools to engage diverse learning styles.
- Utilized Adobe Creative Suite and other design tools to create visually compelling marketing materials.
Kohl's CorporationMenomonee Falls, WI
Recruitment Coordinator
03.2015 - 06.2018
Job overview
- Implemented recruitment strategies and supported HRIS system configuration, implementation and training (Workday).
- Managed applicant tracking system to streamline hiring workflows and improve candidate experience.
- Coordinated recruitment processes to ensure timely and efficient candidate sourcing.
Kohl's CorporationMenomonee Falls, WI
University Recruiter
02.2014 - 03.2015
Job overview
- Collaborated with academic departments to identify hiring needs and align candidate profiles.
- Built university partnerships with over 25 colleges and universities throughout the country to support internship and early talent initiatives.
- Developed and implemented university recruitment strategies to attract diverse talent.
Education
Edgewood CollegeMadison, WI
Bachelor of Science from Education
12.2006
University Overview
Summa Cum Laude
Edgewood CollegeMadison, WI
Bachelor of Science from Theological Studies
2006
University Overview
Summa Cum Laude
Skills
- Leadership enhancement
- Executive coaching
- Change management strategy
- Business development
- Collaborative project management
- Client engagement strategies
- Educational program design
- Talent Development
- Strategic development
- Employee motivation strategies
- Small business operations
- Customer relations
Certification
- Certified Professional Coach (iPEC)
- Associate Accredited Coach (ICF)
- Energy Leadership Index (ELI) Master Practitioner (iPEC)
- Certified Diversity, Equity, and Inclusion Practitioner (The People Company)
- Certified Facilitator, Professional Development Curriculum (DISC, Crucial Conversations)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Whether you think you can, or you can't, you're right."
Languages
English
Native or Bilingual
Software
Microsoft
Articulate
WorkDay
Canva
Camtasia
Timeline
Owner/Professional Life Coach
Resurgo Coaching, LLC
09.2024 - Current
Member Services & Client Relations
Cities and Villages Mutual Insurance Company
06.2022 - 05.2025
Leadership Training & Development
Cities and Villages Mutual Insurance Company
10.2020 - 06.2022
Senior Learning & Development Professional
QPS Employment Group
01.2020 - 10.2020
Program Designer
Kohl's Corporation
06.2018 - 01.2020
Recruitment Coordinator
Kohl's Corporation
03.2015 - 06.2018
University Recruiter
Kohl's Corporation
02.2014 - 03.2015
Edgewood College
Bachelor of Science from Education
Edgewood College
Bachelor of Science from Theological Studies