Bidan Gurung
Harrisburg,PA
Summary
Hardworking and passionate job seeker with strong organizational skills and technical skills eager to secure entry-level User Support Specialist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Family Business
10.2015 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Associate of Applied Science - Computer Information System
Harrisburg Area Community College
Harrisburg, PA05.2023
Skills
- Teamwork and collaboration
- POS System Operation
- Data entry proficiency
- User Support
- IT Troubleshooting
- Data Analysis
- Customer Support
- Time Management and Organization
- Software Installation
- IT Systems Support
- Microsoft Office
Languages
English
Full Professional
Nepali
Full Professional
Timeline
Customer Service Cashier
Family Business
10.2015 - Current
Associate of Applied Science - Computer Information System
Harrisburg Area Community College
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