Summary
Overview
Work History
Education
Skills
Activitiescommunity
Timeline
Generic

Bien Harbin

Mobile,AL

Summary

Results-oriented professional with over 18 years of experience in B2B Sales, Marketing, and Account Management. Demonstrated track record of surpassing targets through exceptional communication and relationship-building abilities. Seeking a challenging role as an Account Manager or Account Executive at (Insert Company Name).

Overview

13
13
years of professional experience

Work History

Account Manager

Ricoh USA
09.2017 - 12.2019
  • Responsible for establishing partnerships with new prospects or maintaining existing clients in the local Major Account space
  • Managed a portfolio of more than 200 Clients and built offers within Company guidelines.

Account Manager

C Spire Business Solutions
01.2013 - 12.2016
  • Responsible for consistently delivering differentiated and personalized customer experiences by executing various customer management techniques, and maintaining a maniacal focus on client satisfaction.

Director of Community Relations

ITT Technical Institute
Mobile, AL
04.2009 - 10.2011
  • Responsible for representing the institution in the community, media, and regional high schools
  • Develop effective relationships with high school administrators and create marketing strategies to attract prospective students.

Senior Account Executive

Cumulus Broadcasting
Mobile, AL
11.2006 - 04.2009
  • Provided support to senior management in marketing, entertainment, and promotional events
  • Created and implemented marketing plans and programs to promote events and maintained a portfolio of 150+ clients.

Education

Master of Sports Science and Marketing -

United States Sports Academy
Daphne, AL
12.2014

Bachelor of Science Degree in Computer Studies -

University of Maryland University College
Adelphi, MD
12.2006

Bachelor of Science, Interdisciplinary Studies -

Louisiana State University
Baton Rouge, LA
12.1991

Skills

  • Advanced Skill Set in Microsoft Office
  • Excellent experience with maintaining CRM Database (SalesForce)
  • Excellent customer service skills
  • Sound written and verbal communication
  • Excellent Computer Skills
  • Accuracy and Attention to detail
  • Effective prioritizing time management skills
  • Business Development
  • Revenue Generation
  • Customer training
  • Lead Generation
  • Cold Calling
  • Sales Analysis
  • Territory Management
  • Client Relationship Management
  • Account Management
  • Preparing contracts
  • Schedule Management
  • Account development
  • Contract Negotiation
  • Customer Relationships
  • Territory Sales Experience
  • CRM Systems
  • CRM Software

Activitiescommunity

  • Mentor/Advisor, Kappa League, a leadership development program for fatherless teen boys
  • Volunteer, Boys and Girls Club
  • Graduate of Leadership Mobile, Class of 2017

Timeline

Account Manager

Ricoh USA
09.2017 - 12.2019

Account Manager

C Spire Business Solutions
01.2013 - 12.2016

Director of Community Relations

ITT Technical Institute
04.2009 - 10.2011

Senior Account Executive

Cumulus Broadcasting
11.2006 - 04.2009

Master of Sports Science and Marketing -

United States Sports Academy

Bachelor of Science Degree in Computer Studies -

University of Maryland University College

Bachelor of Science, Interdisciplinary Studies -

Louisiana State University

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Bien Harbin