Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bienvenida Feliz De Perez

Miami ,FL

Summary

Driven by a results-focused approach, I excelled at Ross Stores by enhancing customer satisfaction through exceptional service and problem-solving skills. My ability to collaborate effectively boosted team productivity at Publix, where I also ensured quality adherence, driving sales. Skilled in customer service and teamwork, I consistently achieve and surpass goals.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Ross Stores
03.2020 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Bakery Worker

Publix
02.2016 - 05.2020
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.

Education

No Degree - General Education

Escuela Chile
Santo Domingo, Dominican Republic

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration

Languages

Spanish
Full Professional

Timeline

Retail Sales Associate

Ross Stores
03.2020 - 07.2024

Bakery Worker

Publix
02.2016 - 05.2020

No Degree - General Education

Escuela Chile

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Bienvenida Feliz De Perez