Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bienvenido Bayabo

Hayward,CA

Summary

Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified. Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability.

Overview

26
26
years of professional experience

Work History

Automotive Service Manager

JB Autoworkz
Hayward , CA
11.2011 - Current
  • Achieved increase in productivity in fixed operations, parts and service department.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Assessed employee work and improved performance.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Performed calibration ( Static and Dynamic) and trained Technicians on ADAS (Advanced Driver Assist Systems) on newer Vehicles

Automotive Service Manager

Tire Broker & Auto Service
San Francisco, CA
12.2003 - 10.2011


  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Trained less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
  • Guided techs on automotive repair, tool usage and equipment operation.


Automotive Service Supervisor

Manila Auto Tech
San Bruno, CA
11.1999 - 10.2003
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Monitored team's performance and gave feedback when necessary.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Automotive Workshop Manager

Volvo Cars
Manila, Philippines
01.1995 - 05.1999
  • Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
  • Identified areas in need of improvement and developed plans to correct problems.
  • Maintained workshop activities in line with budget requirements.
  • Purchased and oversaw inventory of supplies, tools and equipment.
  • Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Education

Bachelor of Science - Computer Engineering

Ateneo Business School
Makati Phillipines
06.1988

Bachelor of Science - Mechanical Engineering

University of Santo Tomas
Manila Phillipines
04.1986

Skills

  • Multitasking and Prioritization
  • Dealership and Factory Standards
  • Diagnosis and Repair
  • Decision Making
  • Repair Cost Estimation
  • Engine Tuning and Analysis
  • Vehicle Operation and Assessment
  • Safety Policies and Procedures
  • Mechanical Troubleshooting
  • Customer Relations

Languages

English
Native or Bilingual

Timeline

Automotive Service Manager

JB Autoworkz
11.2011 - Current

Automotive Service Manager

Tire Broker & Auto Service
12.2003 - 10.2011

Automotive Service Supervisor

Manila Auto Tech
11.1999 - 10.2003

Automotive Workshop Manager

Volvo Cars
01.1995 - 05.1999

Bachelor of Science - Computer Engineering

Ateneo Business School

Bachelor of Science - Mechanical Engineering

University of Santo Tomas

Similar Profiles

CREATE PROFILE
Bienvenido Bayabo