Bijan Godwin
Sherman Oaks,California
Summary
Dynamic and detail-oriented professional with extensive experience at Universal Studios Hollywood, excelling in cleaning proficiency and customer interaction. Proven ability to maintain high sanitation standards while enhancing guest experiences. Adept at managing inventory and executing effective waste disposal, ensuring a safe and welcoming environment for all visitors.
Overview
21
21
years of professional experience
Work History
Restroom Attendant
Universal Studios Hollywood
Universal City, CA
11.2015 - 02.2026
- Ensured adherence to cleanliness and sanitation standards in restrooms across the park.
- Facilitated guest inquiries to enhance overall visitor experience.
- Oversaw restroom supply inventory and initiated reports for timely replenishment.
- Managed hazardous cleaning supplies to ensure safe and effective removal of dirt, dust, grease, and film from surfaces.
- Maintained hygienic conditions for guests through meticulous cleaning of restroom fixtures, floors, and surfaces.
- Executed spill cleanup and debris removal to maintain a safe and hygienic environment.
- Facilitated guest interactions by greeting and addressing inquiries.
Service Technician
Helen's Cycle's
Manhattan Beach, CA
05.2011 - 06.2015
- Diagnosed and repaired mechanical issues on bicycles utilizing specialized tools and equipment.
- Executed routine maintenance checks to uphold optimal bike performance and safety standards.
- Guided customers in selecting optimal products tailored to individual needs and preferences.
- Facilitated collaboration among team members to optimize repair processes.
- Articulated diagnostic findings to customers and detailed repair or service options.
- Implemented installation of new equipment and provided comprehensive training on operation and routine maintenance protocols.
- Diagnosed and troubleshot mechanical issues to restore machines to optimal performance.
Tire Technician
America's Tire Company
Torrance, CA
11.2007 - 04.2010
- Executed tire installations and rotations with precision to enhance customer safety.
- Executed comprehensive inspections of tire conditions to ensure safety and performance standards.
- Facilitated collaboration among team members to optimize workflows and enhance service delivery efficiency.
- Operated specialized equipment for mounting, balancing, and repairing tires to ensure adherence to quality standards.
- Executed tire rotation, mounting, and balancing for cars, trucks, and vans.
- Enhanced customer satisfaction through delivery of prompt and precise tire services.
- Executed safe and precise operation of machines, including tire changers and wheel balancers.
- Executed efficient and precise servicing of customer vehicles to adhere to daily appointment schedules.
- Enhanced productivity by executing tire repairs and replacements in a high-demand environment.
Barista Shift Lead
Coffee Bean & Tea Leaf
Manhattan Beach, CA
04.2007 - 10.2007
- Directed daily operations to optimize workflow and uphold high-quality service standards.
- Facilitated training and mentorship for new baristas in beverage preparation and customer service techniques.
- Oversaw inventory management, placing orders to ensure optimal stock levels and minimize waste.
- Designed and executed comprehensive training manuals to elevate staff product knowledge and service skills.
- Cultivated strong relationships with regular customers to enhance loyalty through personalized attention and tailored product recommendations.
- Oversaw cash register operations, ensuring accurate handling of cash transactions and meticulous end-of-day reconciliations.
- Mastered ingredients and recipes for diverse specialty drinks.
Sandwich Artist
SUBWAY®Restaurants
Manhattan Beach, CA
02.2005 - 03.2006
- Prepared and assembled sandwiches according to customer specifications.
- Maintained cleanliness and organization of work area to ensure safety and efficiency.
- Provided excellent customer service by addressing inquiries and resolving complaints promptly.
- Operated cash register, processed transactions accurately, and managed payments efficiently.
- Followed food safety guidelines to ensure quality and freshness of ingredients used in sandwiches.
Education
High School Diploma -
John Muir Charter
Inglewood, CASkills
Flexibility
Cleaning proficiency
Waste disposal
Chemical handling
Time management
Attention to detail
Cleaning and sanitation
Customer interaction
Trash waste and removal
Lost and found procedures
Timeline
Restroom Attendant
Universal Studios Hollywood
11.2015 - 02.2026
Service Technician
Helen's Cycle's
05.2011 - 06.2015
Tire Technician
America's Tire Company
11.2007 - 04.2010
Barista Shift Lead
Coffee Bean & Tea Leaf
04.2007 - 10.2007
Sandwich Artist
SUBWAY®Restaurants
02.2005 - 03.2006
High School Diploma -
John Muir Charter