Bijou Wallace
Washington, ,DC
Summary
Bilingual Human Resources Administrator offering 2 years of progressive success in HR roles. Expert in customer service with training in team management. A strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Friedly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
Work History
HumanResources
Six Flags New England
07.2021 - 09.2023
- Life Guard and Human Resources Team Member
- Identified issues, analyzed information and provided solutions to problems.
- Other Important Information: Ellis and Co CPR/AED certification
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Dietary Aide
Care One
11.2022 - 05.2023
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Served meals to residents in accordance with established schedules and dietary procedures.
Host
Olive Garden Restaurant
10.2021 - 05.2022
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
The Bay
Camp Counselor
07.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided feedback and guidance to program participants regarding progress and development.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
Education
Associate of Political Science - Law
Howard University
Washington, DC06.2027
High School Diploma -
Hampden Charter School of Science
Chicopee, Massachusetts06.2023
Skills
- Proficient in Spanish
- Guest Engagement
- Service Prioritization
- Team Collaboration
- Exceptional Communication
- Organizational Skills
- Adaptable to Change
Service
Girls Inc of The Valley -Holyoke, MA
May 2018-June 2023
Selected for Girls Inc of the Valley Eureka Program. Girls Inc encourages girls to be Smart, Strong, and Bold through education, Service and community. The organization prioritizes equipping girls with eh skills to navigate through economic, gender and social barriers to grow into independent and confidant individuals.
Hampden Charter School Of Science Mentor- Chicopee, MA
September - June 2023
Volunteered at HCSS East as a middle school mentor, providing support, encouragement, and constructive feedback to students from 6th-8th grade.
Lorraines Soup Kitchen Volunteer- Chicopee, MA
April 2020-April 2022
Timeline
Dietary Aide
Care One
11.2022 - 05.2023
Host
Olive Garden Restaurant
10.2021 - 05.2022
HumanResources
Six Flags New England
07.2021 - 09.2023
The Bay
Camp Counselor
07.2021 - 08.2021
Associate of Political Science - Law
Howard University
High School Diploma -
Hampden Charter School of Science
Similar Profiles
Max LangfordMax Langford
Operations Supervisor of Aquatics at Six Flags New EnglandOperations Supervisor of Aquatics at Six Flags New England
Riad AmiziRiad Amizi
Six Flags Admissions Team Member at Six Flags New EnglandSix Flags Admissions Team Member at Six Flags New England
Aaron FarnumAaron Farnum
Ride Operator Team Lead at Six Flags New EnglandRide Operator Team Lead at Six Flags New England
Sariya DarkSariya Dark
Ride Operator at Six Flags New EnglandRide Operator at Six Flags New England
Aidan BrownAidan Brown
Volunteer at Kennedy Recreation CenterVolunteer at Kennedy Recreation Center