Summary
Overview
Work History
Education
Skills
Websites
Certification
Skill Sets
Personal Information
Timeline
Generic

Biju Kumar

Frisco,TX

Summary

Senior Enterprise Agile Coach who drives business initiatives through change management process and digital transformation, responsible for developing an environment that can create organizational value proposal to their customers in shortest time.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Enterprise Agile Coach

PNC Bank
01.2022 - 12.2022
  • Driven project to product (Waterfall to Agile) transformation through implementing Lean Portfolio Management, benefited flow of value to end users by 30% more and reduced cost by 20 % in every quarter and helped to organize and optimize workflow at all levels
  • Empowered organization towards cultural transformation through continuous improvement, innovation and learning culture reduced employee resistance by 40% increased employee engagement by 40 % in every quarter via internal integration and external adaptation
  • Leading SAFe transformation, by organizing and implementing portfolios, Value streams, Agile Release Trains and Teams improved organized delivery over large initiatives and predictable delivery by 50 % in first two quarters
  • Facilitate and provide training in ART ceremonies like, PI Planning, Inspect and Adapt, Problem solving workshops etc.

Enterprise Agile Coach

Citi Bank
04.2019 - 12.2021
  • Support Citi Bank, in establishing vision, set direction and align resources and leadership towards strategic project execution in collaboration with 200 plus associates and 10 plus vendors to cover its customers financial requirements
  • Accelerated enterprise-wide performance by guiding and coaching diverse teams through integration of agile mindsets, best practices and frameworks like, Scrum, Lean, Kanban and XP, DevOps and CICD Pipelines
  • Demonstrate servant leadership by educating and enabling teams on how to self-organize, self-manage, and deliver via Scaled Agile practices
  • Execute portfolio/program ceremonies, status/quality meetings and distribute reports to relevant stakeholders and review project metrics and facilitates project scorecard development to ensure enterprise-wide program success
  • Address program issues by identifying and selecting a course of action by taking into account the program constraints and objectives in order to enable continued program progress
  • Provides leadership to the portfolio team for standards and processes throughout the life cycle of the Epic and provides input into Epic performance reviews for each initiative.

Release Train Engineer/ Agile Coach

Humana
02.2017 - 04.2019
  • Lead successful agile transformation initiative, lead the change and enable and empower the team and the leaders to uplift the organization to the next level with agile mindset
  • Work effectively within the constraints of existing organizational structures and culture and help in developing leaders, building a strong team culture, growing technical practices, change and program management, complex adaptive systems
  • Coordinate timeline estimation exercises with cross-functional delivery teams, focused on milestones and delivering as one team.

Scrum Master

Bank of America
11.2010 - 12.2016
  • Supported integration projects for business credit card, for 'Large commercial and small business domain' which archive the statements over 12 years in bank domain
  • Overseas multiple project and teams across all phases of project milestone, responsible for time boxed (2-4) weeks sprint planning and execution, track the progresses proactively remove and escalate appropriately, facilitate scrum ceremonies like grooming, sprint planning, and retrospectives, daily stand-ups, remove any obstacles or impediments etc
  • Established meaningful metrics to monitor and track progress at various level and stages of product development phases.

Project Lead

Nissan Motors
10.2004 - 12.2009
  • Support operation by ensuring performance of Warehouse Management System (WMS), and related 3rd party software is operating at optimal levels
  • Establish operational enhancements to systems and processes that will enhance user functionality and overall efficiency in SAP platform
  • Effectively resolve production problems in a timely manner by rapidly organizing and deploying the appropriate resources.

Education

Bachelor of ART -

University of Madurai Kamaraj

Diploma in Computer Application -

LBS Kerala

Skills

  • JIRA JIRA Align Confluence TFS Azure DevOps Board MS Project Teams Mural, Story Mapping, Empathy Mapping, Design Thinking and Customer Journey Mapping, Gap Analysis, Force filed analysis, Route analysis
  • Agile Delivery
  • Agile development environments
  • Coaching and mentoring initiatives
  • Team leadership and coaching
  • Agile framework understanding
  • Mentoring and coaching

Certification

SPC 6.0|LPM| RTE| POPM| SSM|SDP| SA| ICP-ACC| PMI- ACP| PMP| SCJP

Skill Sets

Lean, Kanban, Scrum, Extreme Programming, SAFe, Digital transformation, Enterprise Change Management, CICD, DevOps, Product Management, Project Management, Facilitation, Communication, Mentoring, Adaptability, Problem solving, conflict Management, Negotiation

Personal Information

Citizenship: US Citizen

Timeline

Enterprise Agile Coach

PNC Bank
01.2022 - 12.2022

Enterprise Agile Coach

Citi Bank
04.2019 - 12.2021

Release Train Engineer/ Agile Coach

Humana
02.2017 - 04.2019

Scrum Master

Bank of America
11.2010 - 12.2016

Project Lead

Nissan Motors
10.2004 - 12.2009

Bachelor of ART -

University of Madurai Kamaraj

Diploma in Computer Application -

LBS Kerala
Biju Kumar