BILAL ALRAFATI
Winfield,USA
Summary
Enterprise transformation executive with 25+ years of experience leading large-scale technology, operating model, and digital transformation initiatives across global enterprises. Proven ability to translate strategic vision into executable transformation programs that modernize operating models, accelerate execution, and enable scalable growth aligned with business strategy. Extensive experience partnering with executive leadership (COO, CIO, CTO, CFO) to establish enterprise transformation offices, implement governance frameworks, and deliver multi-year initiatives spanning technology platforms, enterprise data environments, and AI-enabled business capabilities. Recognized for building disciplined execution environments that align workforce strategy, vendor ecosystems, governance structures, and technology investments to measurable transformation outcomes. Brings cross-industry experience applying transformation frameworks across regulated industries and complex enterprise environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Enterprise Transformation & Operating Model Leader
ATOS IT SOLUTIONS & SERVICES
01.2022 - Current
- Led enterprise transformation programs spanning technology platforms, enterprise data environments, AI adoption, and operating model modernization.
- Partnered with CIO and CDO leadership to modernize enterprise data platforms, hybrid cloud environments, and digital operating models.
- Established transformation governance frameworks to oversee enterprise programs across architecture, delivery, commercial teams, ensuring alignment with strategic objectives.
- Developed transformation roadmaps that translated business strategy into execution programs, enabling clear tracking of progress and outcomes.
- Shaped and executed enterprise transformation initiatives across digital platforms, data environments, and operating models.
- Built cross-functional transformation teams that integrated expertise from consulting, architecture, delivery, operations to enhance collaboration and drive initiatives.
- Generated $111M enterprise transformation pipeline across digital platform modernization initiatives.
- Reduced operational costs by 60% through AI-enabled governance frameworks.
- Implemented transformation frameworks integrating partner ecosystems including AWS, Microsoft, SAP, and Google.
Chief Operating Officer | Co-Founder Advisor
INFOMYND
01.2021 - 01.2022
- Founded startup specializing in healthcare digital infrastructure and managed services.
- Led digital transformation initiatives modernizing healthcare IT infrastructure and operational platforms.
- Acquired 9 enterprise healthcare clients within 10 months.
- Developed subscription-based recurring revenue model achieving 65% recurring revenue.
- Designed enterprise operating model including governance frameworks, service delivery models, and digital platform infrastructure.
ICT Transformation & M&A Advisor
PRIVATE EQUITY CONSULTING
01.2019 - 01.2022
- Led operational and technical due diligence, assessing enterprise technology environments to inform acquisition strategies.
- Developed transformation roadmaps and value creation strategies for portfolio companies.
- Advised private equity firms on enterprise transformation opportunities, enhancing investment strategies in technology.
- Conducted diagnostics on enterprise transformation, evaluating operating models, platforms, and delivery organizations to identify improvement areas.
Vice President – Business & Solutions Sales
NETCRACKER TECHNOLOGY (NEC GROUP)
01.2017 - 01.2020
- Developed $1.4B enterprise transformation pipeline, aligning strategic goals with market opportunities.
- Delivered $55M in enterprise transformation programs, including digital platform modernization and customer lifecycle enhancements.
- Led enterprise transformation initiatives for telecommunications operators, enhancing operational capabilities.
Senior Director – Enterprise Transformation Consulting
HUAWEI TECHNOLOGIES
01.2012 - 01.2017
- Delivered $1.4B+ enterprise transformation programs.
- Directed $900M enterprise IT outsourcing and transformation initiative, optimizing resource allocation and client delivery.
- Built transformation consulting organization to 2,000+ professionals, expanding service capabilities across markets.
- Led global consulting organization to implement enterprise transformation programs, enhancing client operations.
Director – Consulting & Enterprise Transformation
INTERNATIONAL TURNKEY SYSTEMS (ITS)
01.2006 - 01.2012
- Negotiated $150M in consulting contracts and managed $30M in service agreements, securing key partnerships and revenue streams.
- Converted $10M loss into $30M profit through targeted operational improvements and revenue strategies.
- Scaled consulting revenue to $450M.
- Transformed telecom consulting business to drive strategic growth and enhance service offerings.
Client Principal / Senior Data Architect
PATNI COMPUTER SYSTEMS
01.2006 - 07.2006
- Designed data architecture frameworks to support scalable, efficient data management aligned with business objectives.
- Led enterprise data platform modernization initiatives, enhancing data accessibility and usability across the organization.
- Collaborated with cross-functional teams to establish data governance policies, ensuring compliance and data integrity.
- Developed strategies for integrating legacy systems with newer technologies such as cloud computing platforms or microservices architectures.
Senior Systems Analyst / Enterprise Architect
CONVERGYS CORPORATION
01.1994 - 01.2006
- Led architecture modernization initiatives to enhance functionality of enterprise telecom systems.
- Collaborated with cross-functional teams to design system solutions.
- Analyzed system requirements and specifications for operational efficiency.
- Developed documentation for system processes and procedures.
Education
Master of Information & Communications Technology Management -
Illinois Institute of Technology
Wheaton, IL05-2027
Applied Data Science & Artificial Intelligence Certification -
MIT Professional Education
06-2026
Bachelor of Science - Electrical & Computer Engineering
Illinois Institute of Technology
Chicago, IL05-1993
Skills
- Transformation strategy
- Operating Model Modernization
- AI transformation
- Program management
- Workforce change management
- Executive alignment
- Office leadership
- Partner ecosystem leadership
- Governance discipline
- Architecture modernization
- Financial impact measurement
- Cloud computing
Transformation Leadership Capabilities
- Enterprise Transformation Strategy
- Transformation Office Leadership
- Technology, Data & AI Transformation
- Operating Model Modernization
- Transformation Governance & Execution Discipline
- Enterprise Program & Portfolio Management
- Workforce Transformation & Change Management
- Stakeholder Influence & Executive Alignment
- Vendor & Partner Ecosystem Leadership
- Enterprise Architecture Modernization
- Value Realization & Financial Impact Measurement
Industry Transformation Experience - Description
Led enterprise modernization programs across complex, regulated industries including telecommunications, digital infrastructure, and enterprise technology services. These environments required governance structures, operational resilience, security frameworks, and compliance models comparable to those found in financial services institutions.
Enterprise Transformation Impact
- Directed enterprise transformation initiatives exceeding $1.4B in program value, modernizing enterprise technology platforms and operating models across global organizations.
- Established enterprise transformation governance frameworks including executive steering committees, KPI dashboards, value realization tracking, and transformation portfolio management.
- Led workforce transformation initiatives aligning technology teams, delivery organizations, and operational leadership to new enterprise operating models.
- Built and developed high-performing global transformation teams ranging from 30 to 2,000 professionals across consulting, architecture, delivery, and program management organizations.
- Implemented AI-enabled decision and pricing frameworks, reducing operational costs by 60% while increasing enterprise pipeline to $111M.
- Led transformation programs modernizing enterprise architecture, digital platforms, data ecosystems, and AI-enabled decision environments.
Certification
- Project Management Professional (PMP)
- TOGAF – Enterprise Architecture
- ITIL Foundation
- TM Forum Mini MBA
Executive Transformation Portfolio
- Enterprise Digital Platform Transformation Program, Directed a $900M enterprise digital transformation program modernizing enterprise architecture, data platforms, and digital service delivery capabilities., Established enterprise governance structure and transformation office oversight, Enabled scalable digital platform architecture supporting new service models, Reduced operational complexity and improved delivery scalability
- Global Transformation Consulting Organization, Built and scaled a global transformation consulting organization to 2,000+ professionals delivering enterprise modernization programs., Generated $1.4B enterprise transformation pipeline, Established standardized transformation delivery frameworks, Built leadership capability and workforce transformation programs
- Enterprise Operating Model Transformation, Redesigned consulting and delivery operating model for global technology organization., Turned $10M annual loss into $30M profit, Scaled revenue to $450M, Implemented governance structures improving execution discipline
- AI-Enabled Commercial Transformation, Led AI-driven transformation of commercial and presales operating model., Reduced operational costs by 60%, Improved deal qualification and governance discipline, Increased enterprise pipeline to $111M
Leadership Attributes
- Enterprise Mindset
- Execution Discipline
- Stakeholder Influence
- Change Management Leadership
- Strategic Thinking
- Operational Excellence
- Data-Driven Decision Making
- Transformation Governance
Executive Profile - Summary
Enterprise transformation executive with 25+ years of experience leading large-scale technology, operating model, and digital transformation initiatives across global enterprises. Proven ability to translate strategic vision into executable transformation programs that modernize operating models, accelerate execution, and enable scalable growth aligned with business strategy.
Personal Information
Citizenship: US Citizen
Timeline
Enterprise Transformation & Operating Model Leader
ATOS IT SOLUTIONS & SERVICES
01.2022 - Current
Chief Operating Officer | Co-Founder Advisor
INFOMYND
01.2021 - 01.2022
ICT Transformation & M&A Advisor
PRIVATE EQUITY CONSULTING
01.2019 - 01.2022
Vice President – Business & Solutions Sales
NETCRACKER TECHNOLOGY (NEC GROUP)
01.2017 - 01.2020
Senior Director – Enterprise Transformation Consulting
HUAWEI TECHNOLOGIES
01.2012 - 01.2017
Director – Consulting & Enterprise Transformation
INTERNATIONAL TURNKEY SYSTEMS (ITS)
01.2006 - 01.2012
Client Principal / Senior Data Architect
PATNI COMPUTER SYSTEMS
01.2006 - 07.2006
Senior Systems Analyst / Enterprise Architect
CONVERGYS CORPORATION
01.1994 - 01.2006
Master of Information & Communications Technology Management -
Illinois Institute of Technology
Applied Data Science & Artificial Intelligence Certification -
MIT Professional Education
Bachelor of Science - Electrical & Computer Engineering
Illinois Institute of Technology