Bilal Ehsan
Arlington,TX
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
12
12
years of professional experience
Work History
Warehouse Manager
Surgidental Instruments
12.2017 - 01.2024
- Oversee and manage the daily operations of the shipping and receiving department
- Utilize shipment tracking systems to monitor and report on the status of shipments, ensuring on-time delivery and minimizing delays.
- Prepare and maintain accurate shipping documentation, including packing lists, shipping labels, and any required export/import documentation.
- Handle the processing of product returns efficiently. Inspect returned items for damage and determine appropriate actions such as replacement, repair, or refund.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Lead Retail Sales Associate
Kohls
12.2016 - 12.2017
- Used in-store system to locate inventory and place special orders for customers.
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Facilitated positive customer experiences by resolving issues promptly and professionally.
- Volunteered to work extra hours during the busy season and on holidays to help with staffing shortages.
Office Coordinator
Medimax USA, Inc
01.2015 - 12.2016
- Managed and organized office documents, files, and records. Ensured and maintained a proper filing system was in place for easy retrieval of information.
- Performed data entry tasks and generated reports as needed.
- Utilized software and tools, such as Microsoft Word and Excel, for efficient data management.
- Provide administrative support to management and staff, including scheduling meetings and managing calendars.
- Handle front desk responsibilities, including greeting visitors, answering phone calls, and directing inquiries to the appropriate departments or personnel.
Crew Team Member
Dunkin Dounts
02.2013 - 09.2014
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Kept drawer balanced by accurately processing cash, credit and debit payments at front counter and drive-thru area.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Brewed coffee and tea and changed out drink station syrups.
Cashier
Best Yet Market
01.2012 - 02.2013
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Set up new sales displays each week with fresh merchandise.
- Stocked, tagged, and displayed merchandise as required.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Bay Shore High School
Bay Shore06.2014
Skills
- Warehouse Management
- Supplies inventory
- Order Fulfillment/Shipment Tracking and Receiving
- Proficient in Microsoft Word, PowerPoint, and Outlook
- Business Administration
- Data entry
Languages
Urdu
Native or Bilingual
Hindi
Professional Working
Timeline
Warehouse Manager
Surgidental Instruments
12.2017 - 01.2024
Lead Retail Sales Associate
Kohls
12.2016 - 12.2017
Office Coordinator
Medimax USA, Inc
01.2015 - 12.2016
Crew Team Member
Dunkin Dounts
02.2013 - 09.2014
Cashier
Best Yet Market
01.2012 - 02.2013
High School Diploma -
Bay Shore High School
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