Bilal Khan
Lead/Manager
Richmond,TX
Summary
Seeking for a position to gain valuable work experience, expand and cultivate skills for the future, while studying towards bachelor’s degree
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Team Lead/ Manager
HteaO
11.2020 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Brand Ambassador
Leaf Filter Gutter Protection
07.2019 - Current
- Communicated product information with confidence and educated consumers about company.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Seasonal Key Holder
Harry and David
10.2019 - 01.2020
- I was a sales associate at this job but in about a week of working there I got promoted to a key holder position and where I opened the store and closed the store
- Also printed reports for the end of day process and closed the registers
- I also helped drive the team so we could meet our expected monetary goal and helped customers if they needed any help and helped the employees with anything, they needed help with to the best of my ability.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
Department Assistant
The Career Development Center at University of Houston, Leaf Filter Gutter Protection
09.2018 - 05.2019
- Obeyed sensitive and confidential report and presentation guidelines to comply with government regulations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Assisted students
Volunteer
Al-Noor society of greater
Houston
01.2011 - Current
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Provided IT support by setting up and maintaining computers and other necessary technology.
Education
Bachelor of Science - Computer Engineering Technology
08.2018 - Current
Will be completed this fall
High School Diploma -
08.2015 - 06.2018
GPA: 3.8
Skills
Technical Support
Safety processes and procedures
Knowledgeable in [System]
Cash Handling
Key performance indicators
Client Service
Account management
Staff education and training
MS Office
Teamwork and Collaboration
Analytical and Critical Thinking
MS Excel
Timeline
Team Lead/ Manager - HteaO
11.2020 - Current
Seasonal Key Holder - Harry and David
10.2019 - 01.2020
Brand Ambassador - Leaf Filter Gutter Protection
07.2019 - Current
Department Assistant - The Career Development Center at University of Houston, Leaf Filter Gutter Protection
09.2018 - 05.2019
University of Houston - Bachelor of Science, Computer Engineering Technology
08.2018 - Current
George Ranch Highschool, - High School Diploma,
08.2015 - 06.2018
Volunteer - Al-Noor society of greater
01.2011 - Current