BILAL KHERI
Sterling,VA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Supervisor
Google
Reston, VA
01.2021 - Current
- Directed a 10-person security team, enforcing company policy and conducting risk assessments to maintain robust security protocols.
- Proactively investigated security incidents, implemented corrective actions, and collaborated with local law enforcement to ensure rapid and effective resolution.
- Enhanced team readiness through comprehensive training on emergency response and preparedness, while consistently updating security protocols to mitigate evolving risks.
Security Manager
Steel Wolf
Sparta, WI
01.2019 - 01.2021
- Led a 20-person security team, driving proactive risk assessments and strategic policy development to ensure comprehensive site safety.
- Directed incident response and collaborated effectively with law enforcement and security agencies, minimizing security risks and ensuring swift resolution.
- Managed security operations budgets and implemented robust training programs for new and existing staff, enhancing team performance and operational efficiency.
IT Admin
Fairfax Government Center
Fairfax, VA
06.2016 - 03.2018
- Engineered seamless onboarding by rapidly deploying and configuring 30+ workstations, enhancing new employee productivity from day one.
- Strengthened network security and performance through proactive hardware configuration, software management, and vigilant troubleshooting, minimizing downtime and mitigating cyber threats.
- Optimized server infrastructure by implementing critical hardware upgrades, significantly boosting performance and capacity to meet evolving organizational needs.
Customer Service Representative
Bed Bath&Beyond
Leesburg, VA
06.2014 - 04.2016
- Delivered exceptional customer service by resolving complex issues with empathy and professionalism, even in high-stress situations, driving customer loyalty and repeat business.
- Streamlined customer operations through meticulous record-keeping, proactive problem-solving, and seamless collaboration with logistics, ensuring efficient order fulfillment and consistent service delivery.
Education
Associate of Science - Engineering Technology: Data Center Operations
Northern Virginia Community College
Loudoun, VA12-2026
High School Diploma -
Herndon High School
Herndon, VA06.2012
Skills
- Incident response
- Risk assessment
- Security management
- Network Administration
- Hardware/Software Troubleshooting
- Team leadership
- Network troubleshooting
- OSHA training
Certification
- Fiber & Network Technician Career Studies Certificate
- Licensed - Microsoft SQL Server 2016
- Google Cybersecurity Professional Certificate
Timeline
Security Supervisor
Google
01.2021 - Current
Security Manager
Steel Wolf
01.2019 - 01.2021
IT Admin
Fairfax Government Center
06.2016 - 03.2018
Customer Service Representative
Bed Bath&Beyond
06.2014 - 04.2016
Associate of Science - Engineering Technology: Data Center Operations
Northern Virginia Community College
High School Diploma -
Herndon High School
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