Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server
Bilen Abdi

Bilen Abdi

Atlanta,GA

Summary

Dynamic server with a proven track record in Restaurant & Bar, excelling in exceptional customer service and efficient cash transactions. Recognized for enhancing guest engagement and increasing sales through strategic suggestions. Skilled in high-traffic restaurant operations and adept at POS system management, ensuring seamless service and memorable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Midtown Social Restaurant & Bar
10.2023 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Server

Grand Lekki Restaurant & Lounge
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Desta Resturant
09.2023 - Current
  • Improved dining experience by providing prompt, attentive service to guests.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Bachelor of Arts - Business Administration

UNITY UNIVERSITY
Ethiopia,AA
06-2016

Skills

  • Reliable professional commitment
  • Exceptional customer service
  • Efficient cash transactions
  • Guest engagement
  • Experience in high-traffic restaurant operations
  • POS system management

Languages

English
Full Professional
Arabic
Professional Working

Timeline

Server

Midtown Social Restaurant & Bar
10.2023 - Current

Server

Grand Lekki Restaurant & Lounge
09.2023 - Current

Server

Desta Resturant
09.2023 - Current

Bachelor of Arts - Business Administration

UNITY UNIVERSITY

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