BILEN MAMO, BSN, RN
Arlington,,VA
Summary
Experienced registered nurse with a multistate license specializing in patient care coordination, policy development, and regulatory compliance. Skilled in leading teams, implementing quality improvement initiatives, and optimizing resources to enhance healthcare outcomes. Proficient in multi-state regulations, including Washington state, with a culturally competent approach supported by fluency in Amharic and English. Recognized for excellence in patient care, medication administration, and emergency response.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RN Clinical Manager
Capitol City Rehab and Healthcare Center
Washington, DC
06.2024 - 01.2025
- Directed clinical operations for a 120-bed facility, ensuring compliance with Washington state healthcare regulations, and enhancing patient outcomes by 25% through evidence-based protocols and staff education programs.
- Spearheaded care coordination initiatives, leading multidisciplinary teams to optimize care plans, improve workflow efficiency, and exceed patient satisfaction benchmarks.
- Conducted regular care plan meetings and collaborated with providers to ensure quality care for residents, aligning with state-specific regulatory requirements.
- Implemented a robust infection control program, reducing hospital-acquired infections by 40%, and maintaining compliance with state and federal standards.
- Guidance in developing personalized care strategies resulted in a 30% reduction in patient readmission rates over 12 months, using EMR analytics and staff training sessions.
RN MDS Director
Cherrydale Health and Rehabilitation Center
Alexandria, VA
10.2023 - 06.2024
- Developed and managed strategic plans for MDS assessments, ensuring compliance with state and federal regulations, including Washington state's guidelines.
- Oversaw care coordination across multiple units, collaborating with multidisciplinary teams to enhance resident outcomes.
- Led nursing staff in implementing quality improvement initiatives, updating policies to meet regulatory standards, and optimizing resource allocation.
- Utilized data analytics to monitor quality measures and drive targeted interventions, improving overall resident care.
- Conducted quarterly audits of MDS assessments, leveraging CareTracker software to identify compliance issues, resulting in a 15% improvement in accuracy and regulatory adherence.
Critical Care/ICU Registered Nurse
TriStar Centennial Medical Center
Nashville, TN
07.2022 - 10.2023
- Delivered exceptional care in a high-acuity ICU environment, coordinating patient care plans and participating in interdisciplinary rounds to ensure optimal outcomes
- Designed and implemented quality improvement programs, enhancing patient recovery rates by 25% through evidence-based practices and strategic planning
- Evaluated and updated clinical policies to align with regulatory requirements and improve care delivery standards
- Conducted thorough complaint investigations, utilizing clinical expertise to resolve patient care issues effectively, resulting in a 30% reduction in related incidents over six months with the use of Root Cause Analysis methods
- Mentored and provided training to new ICU staff on advanced care protocols and equipment usage, resulting in a 40% faster onboarding process over a three-month period
ICU Graduate Nurse/Preceptorship Nurse Specialist
Vanderbilt University Medical Center
Nashville, TN
02.2021 - 05.2022
- Monitored and assessed patient conditions, ordered diagnostic tests, and ensured compliance with healthcare regulations
- Supported nursing staff in maintaining certifications and adherence to care standards, contributing to a culture of excellence
- Supported policy development and quality improvement programs to enhance patient care and regulatory compliance
Amharic-English Medical Interpreter
Global Trans Services, Inc.
Nashville, TN
02.2019 - 06.2021
- Facilitated clear communication between healthcare providers and patients, ensuring adherence to healthcare communication standards
- Supported patient care coordination by bridging linguistic and cultural gaps, contributing to improved healthcare outcomes
- Documented patient interactions and translated medical records to maintain accurate and compliant healthcare documentation, enhancing provider-patient communication efficiency
Education
Bachelor of Science - Nursing
Union University
Skills
- Strategic Planning
- Policy Management
- Leadership & Oversight
- Quality Improvement
- Patient Care Coordination
- Employee performance evaluations
- Research utilization
- Budget management
- Compliance with regulatory guidelines
- Staff coaching and mentoring
Certification
- Registered Nurse (RN) License (Multi-state)
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
Languages
5,5
Contact
Arlington, VA
References
References available upon request.
Timeline
RN Clinical Manager
Capitol City Rehab and Healthcare Center
06.2024 - 01.2025
RN MDS Director
Cherrydale Health and Rehabilitation Center
10.2023 - 06.2024
Critical Care/ICU Registered Nurse
TriStar Centennial Medical Center
07.2022 - 10.2023
ICU Graduate Nurse/Preceptorship Nurse Specialist
Vanderbilt University Medical Center
02.2021 - 05.2022
Amharic-English Medical Interpreter
Global Trans Services, Inc.
02.2019 - 06.2021
- Registered Nurse (RN) License (Multi-state)
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
Bachelor of Science - Nursing
Union University
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