Summary
Overview
Work History
Education
Skills
Timeline
Generic

Biliw Chay

Auburn,WA

Summary

Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty. Service-centric Restaurant Supervisor with Number years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards Talented kitchen leader offer over Number years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Overview

10
10
years of professional experience

Work History

Restaurant Supervisor

Caesars Entertainment
06.2013 - 02.2023
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Created new recipes, outlined steps, and training staff on correct preparation.

Education

AA - International Relations

South Central College
Mankato, MN
05.2009

Skills

  • Staff Management
  • Sales Strategy
  • Service Quality Enhancements
  • Customer Service
  • Restaurant Policies and Procedures
  • Staff Supervision
  • Hospitality
  • Special Promotions
  • Staff Training
  • Problem Resolution
  • Team Management
  • Problem Solving
  • Inventory Control
  • Food Safety Compliance
  • Table Management
  • Leadership Abilities

Timeline

Restaurant Supervisor

Caesars Entertainment
06.2013 - 02.2023

AA - International Relations

South Central College
Biliw Chay