Summary
Overview
Work History
Education
Skills
Timeline
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Bill DOUGHERTY

Senior Business Consultant
Nashville,TN

Summary

Analytical Senior Business Consultant with expertise in developing and executing robust business plans. Skilled in identifying weaknesses, monitoring existing business practices and recommending effective solutions. Driven and logical with strengths in handling key accounts and exceeding expectations. Seasoned Senior Business Consultant with several years of experience in the FedEx & Amazon DSP industry. Adept at working with public sector organizations, private companies and multinational companies. First-rate relationship building, decision-making and communication talents.

Overview

12
12
years of professional experience

Work History

Senior Business Consultant

Route Consultant
Nashville, TN
01.2021 - Current
  • Formulated recommendations and effective solutions to improve FedEx ISP & Amazon DSP overall profitability and success.
  • Manage over 50 clients at various stages of progress while understanding each clients specific needs.
  • Performed initial assessments during meetings with assigned clients.
  • Conducted assessments and counseled clients regarding controls, risks, process issues and productivity inefficiencies.
  • Analyzed and interpreted data to determine any problems or areas that need improvement.

E-Commerce Ticketing Operations Director

City Winery
Nashville, TN
01.2015 - 01.2021
  • Nurtures interactions between the venue, its artists, their management, and guests leading up to and including the day of show
  • Compiles show information from partnering departments to be used to run a successful ticket operation and delivery of show
  • Works with operation management to meet all guest needs prior to arrival, as well as ensure all details are met once on site
  • Provides customer service to all guests by assisting with ticketing inquiries, managing our general email, and being a contact point on the venue floor for all customer needs.

Senior Account Manager

Warner Music Group
New York, NY
01.2013 - 01.2015
  • Act as logistics point on presale programs from inception to roll out, enacted marketing plan for large- scale tours by Green Day, Bruno Mars and many others
  • Developed and implemented ticketing, e-commerce strategies to generate annual growth from 2010- 2012
  • Lead 5 person team on 250+ ticketing campaigns, representing hundreds of thousands of tickets sold
  • Track & report on sales data; supplied company directors with that analysis to recommend improvements, expansion ideas, minimizing error

Ticketing Account Manager

Artist Arena
New York, NY
01.2011 - 01.2013
  • Work closely with SVP of Business Development to locate new business by contacting potential partners: discovering and exploring new opportunities with emerging artists
  • Closes new business deals by coordinating requirements; developing and negotiating contracts and implementing these into the business operations
  • Compile final sales reports, verified accuracy of team’s reports for both A-list acts and up-and-coming artists

Education

Business Administration

University Of Florida

Skills

    Strategy realignment

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Timeline

Senior Business Consultant

Route Consultant
01.2021 - Current

E-Commerce Ticketing Operations Director

City Winery
01.2015 - 01.2021

Senior Account Manager

Warner Music Group
01.2013 - 01.2015

Ticketing Account Manager

Artist Arena
01.2011 - 01.2013

Business Administration

University Of Florida

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Bill DOUGHERTYSenior Business Consultant