William Grunstead
Billings,MT
Summary
Dynamic manager and owner at Gm Petroleum Distributors, recognized for enhancing customer relations and driving operational excellence. Spearheaded innovative product development and strategic marketing initiatives, resulting in increased brand visibility and sales. Expert in business analysis, with a strong focus on team collaboration and employee development to foster a high-performance culture.
Overview
32
32
years of professional experience
Work History
Manager/owner/Sales Manager
Gm Petroleum Distributors
06.1980 - 08.2012
- Increased customer satisfaction through exceptional service and timely response. Built business sales through cold calling.
- Built and trained sales team and went out weekly seeking new business opportunities
- Improved team collaboration by fostering a positive work environment conducive to open communication and problemsolving.
- Managed financials, budgeting, and forecasting to ensure profitability and maintain fiscal responsibility.
- Developed and executed strategic marketing plans for increased brand visibility and customer acquisition.
- Conducted regular performance reviews for staff members, providing constructive feedback aimed at boosting morale and job satisfaction levels overall.
- Implemented staff training programs for improved employee performance and retention rates.
- Expanded product offerings through market research and customer feedback analysis, resulting in increased sales.
- Established strong relationships with vendors, suppliers, and partners for cost-effective purchasing decisions.
- Mentored and developed employees for growth within the company, promoting from within when possible.
- Oversaw daily operations, ensuring smooth functioning of the business while maintaining a high level of productivity.
Education
Bachelor Of Business - 3 Years of School
MSU
Bozeman, MTSkills
- Customer relations
- Operations management
- Business analysis
- Marketing expertise
Timeline
Manager/owner/Sales Manager
Gm Petroleum Distributors
06.1980 - 08.2012
Bachelor Of Business - 3 Years of School
MSU