William Janus

• Contracted to a law firm to provide server (physical and virtual) support in a midsize multi-site Windows 2008 TCP/IP Network. Configured Active Directory Users and Organizational Units including Group Policy Management, DNS, DCHP and WINS. Responsible for the maintenance and reliability of daily backups and restores using Commvault Simpana 8.0, 9.0 and Backup Exec 11d Configured and troubleshot multiple office exchange and file system data replication. Performed testing to ensure consistency of replicated data. Deployed Windows 2008 R2 servers (physical and virtual). Responsible for maintaining and troubleshooting a multi print server environment. Experience with troubleshooting HP, Dell, Lexmark and Zebra printers. Troubleshot Citrix connectivity issues. Responsible for upgrading and maintaining MonitorIT and Dell ITAssistant which are used to monitor server health and provide early warning of potential issues. Configured access to various shares on multiple servers. Participated in monthly maintenance to install updates and service packs on mission critical servers including sql servers in a cluster environment.
• Key Accomplishments
• Upgraded Commvault from Simpana 8 to 9 onto a new Windows 2008R2 server.
• Upgraded Dell ITAssistant and MonitorIT to new Windows 2008R2 servers.
• Upgraded Windows 2008R2 Standard servers to Enterprise using DISM tool.

• I worked at a Medical Imaging Provider as well as other DLC customers.
• I supported and maintained Active Directory, to include user maintenance as well as Group Policy. I have also supported Microsoft Azure.
• I supported Windows Server 2008 up tp Windows 2022
• I supported VMware Vcenter, which included building new VM's and maintaining the VMware environment.
• I supported on prem Exchange environments as well as Microsoft365, I also assisted on Micrsoft365 conversions.
• I supported the following backup solutions: Catalogic. Veeam and Axcient.
• I supported desktop operating systems from Windows 7 to Windows 11.
• I supported MS Office 2010 to Office365.
• I supported various software packages for the Healthcare Industry.
• I implemented threat management using Robo

Shadow.

• Upgraded operating systems and computer software to perform compatibility with programs.
• Patched software and installed new versions to eliminate security problems and protect data.

• Provide all server and desktop support for a midsize Windows TCP/IP Network and ensure that all servers and workstation are updated with latest service packs and patches. Configured Active Directory Users and Organizational Units including Group Policy Management, DNS, DCHP and WINS Responsible for the maintenance and reliability of daily backups using Arcserve 2000 and Brightstor Arcserver version 11.1. Deploy new servers, workstations and printers and install operating systems and drivers Implemented and supported MS Exchange 2000 and 2003 with Outlook Web Access Installed and supported Norton Anti-Virus 2000 and Version 10.1 Corporate Editions. Assisted in the implementation and customization and continued support of SoftBrands ERP software with an Oracle 9 database. Assisted in the upgrade of this ERP system to a web based application. Provided VPN access using Microsoft and Cisco VPN solutions. Supported and administered door security system using PassPoint Plus version 2.0. Supported and administered IDT Plus32 Time & Attendance Software. Supported Metasys building management software.
• Key Accomplishments
• Upgraded and migrated mailboxes from Exchange 2000 to Exchange 2003 when storage space became an issue.
• Implemented an email filtering solution when spam became a burden on users. MailMarshal was installed and implemented to protect against spam, email viruses and SMTP attacks. To date no email viruses have penetrated the network.
• In order to provide email to cellular devices I installed and implemented Blackberry Enterprise Server 4.1. I also provide continued support for Blackberry.
• In order to provided disaster recovery and ensure continued critical application availability I completed a project which replicates Exchange, Blackberry, ERP database and applications as well as file shares to an off site location. This project was completed using Xosoft Wansynch
• Implemented a wireless access solution so that laptop users could access network resources throughout building facilities.

• Provided some server and all desktop support to a in-house 50 user multiple domain, wide area Windows NT 4.0 network using TCP/IP protocol, DHCP and WINS. Installed and supported Windows NT 4 0 Workstation and Server, Windows 95 and Microsoft Office 2000 Suite. Supported and administrated Exchange 5 0. Supported and configured NetMeeting and PcAnywhere version 9.2. Provided support for HP printers and scanners.
• Key Accomplishments
• Configured Norton Anti-virus Corporate Edition Live Update to update servers and clients with updated virus definitions after it was discovered that these updates were not properly being delivered. I also cleaned workstations that had become infected with a virus that led to this discovery.
• Developed and led internal employee instruction in computer basics and Microsoft Office 2000 applications.

• Provided all server and all desktop support at two client locations. One network site was a 45-user law firm running Novell NetWare 4.11 using IPX/SPX. Installed and supported Windows95 workstations. Supported and administered GroupWise 5.1. Supported Corel Office Suite version 7.0 Installed and supported Pcanywhere versions 8.0 and 9.0. Supported access to various court records using hyper terminal. Supported a DOS based accounting program. Supported and troubleshot HP and Lexmark printers. The second site was a mid-sized Windows NT 4.0 network Also supported 25-users from a remote site using Citrix Winframe version 1.7. Supported and administered Microsoft Exchange Server 5.5. Installed and supported Windows95 workstations Installed and supported, Microsoft Office 97. Supported and restored backups using Arcserve version 7.0 Supported and configured McAfee Virus Anti-virus.

• Desktop Support Analyst at a 600-user client site providing desktop support for both Windows 95 and Windows NT Workstation 4.0. Supported and troubleshot Microsoft Office 97. Supported and troubleshot HP and Lexmark printers Upgraded users from SAP 3 0 to SAP 4.0 Troubleshoot PC hardware issues

• Project Manager for environmental projects