William Krekel

Experienced Supervisor with over 36 years of experience in Cable TV industry. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Goals and training in technology. Motivated to learn, grow and excel in any industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking a position offering excellent communication and good judgment and a great attendance record.

• Reliable emp excellent communicatjudgment.

• Training - executed one-month training program for company new products , increasing employee productivity and product knowledge. I Also was responsible for yearly training on ladders and Safety driving with company vehicles.
• I developed a training program to enhance the careers of my team members by cooperating with other departments to get cross-training by setting schedules and time to complete with feedback
• Supervised team of 14 staff members for 17 years .Achieved high team rankings consistently monthly and yearly in many areas of goals and standards set by my company by completing most tasks with accuracy and efficiency.
• I was assigned to supervise 8 to 15 technicians to run the commercial , business installs and trouble calls for all line of Business products for the last 8 years along with 7 other techs with different skillsets . Example >. Big business , small business , Hotels and Motels, Hospitals, Care facilities, bars and restaurants with IP phone system , internet , High Definition services, and regular phone and pots lines . I was was in charge of training and maintaining excellent service on these products with my team daily.

• Hiring for success, Comcast - 2009 , 2010, 2015, 2019
• Leadership, Comcast - 2009 , 2010, 2015, 2019, 2020, 2021, 2022
• Teaching excellence Training - 2018
• Trust Values in customer service Training - 2019,2021
• Driving safety Training - 2012 thru 2022
• Ladder safety Training - 2000 thru 2022
• Quality control, Comcast - 2000 thru 2021

I enjoy being involved with and in my community > I was a project leader for what we called Comcast cares day every year in April > I would set up the project needed at the event as well as monitor money and supplies to complete each project on my own time as well as work on it as well . I helped events for the Boys and Girls club of Springfield for 5 years . I also helped and led projects for the local APL Shelter for animals for the last 3 years. One year I set up projects for the Boy Scout club from start to finish > I love the outdoors and sporting events . I like to go to music and art festivals around our surrounding area. I love being with family and friends . I am also a big fan of dogs and cats .