Billal Mohamed

• Ensured the safety of personnel, property, and assets through vigilant monitoring and proactive security measures
• Responded swiftly to emergencies and incidents, maintaining composure and effectiveness in high-pressure situations
• Monitored and controlled access to restricted areas, verifying credentials and enforcing security policies
• Conducted regular patrols and inspections to deter threats and ensure compliance with safety regulations
• Maintained clear, factual, and detailed incident reports on irregular, emergency, and security events
• Served as a visible and dissuasive presence to prevent security breaches and unauthorized activity

• Facility Maintenance: Ensuring that parking garages and related areas are clean, safe, and well-maintained.
  
• Customer Service: Assisting passengers with inquiries, directions, and information about transportation services.
  
• Coordination with Transportation Providers: Managing relationships with shuttle services, taxis, and other ground transportation operators to facilitate smooth operations.
  
• Compliance Monitoring: Ensuring that all transportation activities comply with airport regulations and standards.

Guest Advocate (Cashier & Customer Service)

• Greet and assist customers with purchases.
• Process transactions at the checkout.
• Handle returns and exchanges.
• Stock/Backstock/Restock

General Merchandise Expert (Stocking & Inventory)

• Unload and stock merchandise.
• Maintain inventory accuracy.
• Set up product displays.
• Assist guests in locating products.

Fulfillment Expert (Online Order Processing)

• Pick and pack online orders.
• Ensure accurate and timely deliveries.
• Work with curbside pickup and shipping.

Food & Beverage Expert (Grocery & Starbucks Team)

• Stock and rotate food items.
• Ensure freshness and food safety compliance.
• Serve food and drinks (if working at Starbucks).

Assets Protection (Security Team)

• Monitor store security and prevent theft.
• Respond to safety incidents and emergencies.
• Work with law enforcement if needed.

Specialty Roles (Electronics, Apparel, Beauty, etc)

• Provide expert knowledge in specific departments.
• Assist guests with product selection and troubleshooting.

* Organize books by genre

* Sort returned books

* Restock books to original location

* Provide custodial support to school staff

* Provide exceptional customer service when providing snacks during the after school program

* Clerical support for administration (Copies, Supplies, Etc)