Billi Zimmerman
Phlebotomists
Toledo,OH
Summary
Enthusiastic phlebotomist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of importance and quickness and training in phlebotomy. Motivated to learn, grow and excel in medical setting.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Kitchen Manager
Bowlero Lanes
Toledo, Ohio
12.2019 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw food preparation and monitored safety protocols.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Cashier
Dollar Tree
Lambertville, MI
08.2019 - 12.2020
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
Pizza Maker
Little Caesars
Lambertville, MI
09.2019 - 12.2019
- Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
Cashier
Randazzo Fresh Market
Clinton Township, MI
08.2017 - 06.2018
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Farm Labor Organizing Committee
FLOC
Toledo, OH
06.2016 - 03.2017
- Assessed impact of union proposals on company or government operations.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Conducted research, gathered information from multiple sources and presented results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Associate of Science - Medical Radiologic Technology
Owens Community College
Perrysburg, OH 08.2020 - Current
Associate of Applied Science - Phlebotomy
Mercy College of Ohio
Toledo, OH 05.2021 - Current
Skills
Kitchen staff coordination
Additional Information
Always willing to learn new things. Very hands on.
Timeline
Associate of Applied Science - Phlebotomy
Mercy College of Ohio
05.2021 - Current
Associate of Science - Medical Radiologic Technology
Owens Community College
08.2020 - Current
Kitchen Manager
Bowlero Lanes
12.2019 - Current
Pizza Maker
Little Caesars
09.2019 - 12.2019
Cashier
Dollar Tree
08.2019 - 12.2020
Cashier
Randazzo Fresh Market
08.2017 - 06.2018
Farm Labor Organizing Committee
FLOC
06.2016 - 03.2017
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