Billie Branam
Curlew,WA
Summary
Dependable employee establishes rapport and trust with people and helps complete tasks to enhance quality of the job. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
13
13
years of professional experience
Work History
Caregiver
Catholic Charities Home Health
2024.08 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Registrar
Ferry County Medical Clinic
2024.01 - 2024.07
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every patient with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to medical staff.
- Ensured accurate patient records by diligently maintaining and updating information in the database.
Packaging Operator
The Clorox Company
2020.02 - 2023.11
- Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
- Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
Shipping Foreman
Franz Family Bakeries
2014.08 - 2020.01
- Increased on-time deliveries by closely monitoring shipment progress and addressing any issues promptly.
- Conducted thorough employee evaluations to identify strengths and areas for improvement, fostering a culture of continuous learning within the department.
- Enhanced shipping efficiency by streamlining processes and implementing updated procedures.
- Streamlined communication with customers regarding their shipment statuses through timely updates via email or phone calls.
Customer Service Representative
SnoTemp Cold Storage
2012.03 - 2014.08
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Curlew High School
Curlew, WA06.2001
Skills
Respectful and Compassionate
Time Management
Strong Ethics
Relationship Building
First aid and safety
Documentation
Behavioral Management
Problem-Solving
Dependable and Responsible
Records Maintenance
Multitasking and Organization
Timeline
Caregiver
Catholic Charities Home Health
2024.08 - Current
Registrar
Ferry County Medical Clinic
2024.01 - 2024.07
Packaging Operator
The Clorox Company
2020.02 - 2023.11
Shipping Foreman
Franz Family Bakeries
2014.08 - 2020.01
Customer Service Representative
SnoTemp Cold Storage
2012.03 - 2014.08
High School Diploma -
Curlew High School
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